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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,000 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,000 reviews

August 26, 2017

Sante fe Sport Went in with my husband in complete disagreement about what car we were getting, he wanted the larger santa fe and i wanted the smaller touscan. Ryan More

by ss.woods33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 26, 2017

My first new car. I finally got my first new car after about purchasing over 50 used ones in my life.I went after the Hyundai because of the warranty and the fact that More

by bunnie.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We really appreciate your feedback, Bunnie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 25, 2017

Pat is the best I have worked with Pat on several car purchases and occasional follow up needed. She's the best and I'd highly recommend her to others looking to pur More

by joel.hamernick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Patricia Williams, Allan Ravin
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback, Joel. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Pat. Please let us know if we can ever help you in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 21, 2017

Terrific car with affordable price. I was looking for an used car and I found here a great option, pontiac vibe with just 7,000 miles an affordable price. Mr. Cade help me anwering all t More

by VICTOR RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Victor, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 17, 2017

New car purchase Al was very helpful in assisting me with my new car purchase! He was very knowledgeable with the vehicle and friendly as well. Great sales man More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 16, 2017

My Rogers Experience My salesperson Allen Washington was very professional and very attentive to my wants and needs and put me in a vehicle that I wasn't expecting to get More

by rodneybrown0108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Allen Washington, Allan Ravin
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Allen. Take care and have a great day. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 16, 2017

The Perfect Chevy Trax Ryan Ondras was introduced to us and our journey began with Ryan asking us what we were looking for. We discussed pros and cons and agreed on a Trax More

by Judy and Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ondras, Lorena Krzyzak
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback, Judy, and Betty. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ryan and Lorena. Please let us know if we can ever help you in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 15, 2017

LOVE MY 2017 SONATA!!! Go to Rogers Auto Group and work with Mario Ivey. He is professional and awesome to work with! I'm driving my very first BRAND NEW CAR. WOW!! More

by chinithamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Rogers Auto Group. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 12, 2017

No one man should have all that power & commitment!!! My family & I absolutely love Al!!! I refuse to go anywhere else because the service is the best from everyone at Roger's Chevrolet. I refuse to allow More

by James and Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Insurance agent for North Western went above & beyond as well., Allen Washington, Lorena Krzyzak
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 11, 2017

Mario Ivey was the best!! Mario was very patient and knowledgeable of the cars. I was alone with my children and he did not make me feel like he was just trying to make a sale More

by Gods01love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

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