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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

September 16, 2017

Great service! Allen Washington was very helpful in getting me a New Ride at a time of need. He did a great job with making me feel confident I made the right choice More

by rjsworld33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Allen provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 16, 2017

Great experience I bought two cars from Austin osas.it was a good experience I told all my friends about him. I do all my services there at their dealership . More

by albertagyeman8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience at Rogers Auto Group. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 15, 2017

Thanks I appreciate the professionalism and courtesy extended to me during my search for a vehicle. I am extremely pleased and look forward to doing more bu More

by danyellesmylove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Issac Houston
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 14, 2017

From a stressful experience to a less stressful one. When my wife and myself started our car buying experience we were led in the wrong direction. Thanks to Holly and Kevin our experience turned ou More

by Angelo T Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd, Kevin Benavides
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Holly made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 14, 2017

REVIEW I ENJOYED THE SALESMEN PRESENTATION ATTENTIVENESS AND OVERWHRLMING CONCERN PROVIDING US WITH EXCELLENT HELP AND THE RIGHT CHOICES TO MAKE MOVE FOR THE More

by jamesrice390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this amazing review, James! We really appreciate your business. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 13, 2017

Good product, delayed purchasing process Large supply of inventory. Holly seems scattered & too chatty, needs to stay focused & prioritize the steps of the buying process. We had to wait an e More

by aprilemurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Kevin Benavides, Allan Ravin
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 13, 2017

It was right on time Thay was fast in what thay do thay help tme to understand the way it works. I want to thank you again for helping me to get another car.os fast. T More

by Happy car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Walter Cade, Manny Moreno
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We are so glad we could take care of all of your needs at Rogers Auto Group. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 12, 2017

Great job Rogers Thank you for helping me purchase a new vehicle at Rogers and the one that I really like you have more colors to choose from but it's all fine....than More

by sharonbeachem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Drabek, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Sharon, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Rogers Auto Group. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 10, 2017

New Car I'm enjoying my new purchase and glad that I went to this dealership. The process was great as well the service. I love my new car. Thank You and en More

by tonistraight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rogers Auto Group! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 31, 2017

Upfront and honest approach, Thank you! After being without a car for two years, I decided to step back into my own vehicle. My options were endless and I considered a Honda, Toyota, Jeep an More

by caltabiano.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ondras helped me at the dealership, Kevin spoke to me in the phone and gave me my quote., Kevin Benavides
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write about your experience with us! At Rogers Auto Group, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ryan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

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