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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

September 29, 2017

Great Customer Service! Danny is very personable! He took the time to explain everything. He's patient and has great people skills! Go see him for a car! More

by YoliR13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your great review! We're glad to have Danny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 26, 2017

Auto purchese I had had a great experience here . Mario Ivey made me feel very welcomed, from start to finish he was very helpful and knowable . He made sure I g More

by veronica.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 25, 2017

The Best !! Daniel Nino is not a salesperson he is family since my Father purchaced his Denali 15 yrs ago my entire family and friends have been buying cars and t More

by Chevyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rogers Auto Group! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 23, 2017

Nice I had a good experience at Rogers. Still wondering when the payoff of my trade in will go to Capital One. They are contacting me for payment. I can’t More

by cocone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Bruce Starks
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 20, 2017

Read me !!! I had had a great experience here . Walter made me feel very welcomed, from the first day I walked in the dealership he's been good help . He made sur More

by Junice W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Walter. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 19, 2017

When coming in to look and walked out with a new car Excellent customer service experience very helpful . Was straight to the point with my options of buying a new car.,, understood exactly what I was lo More

by Black Beauty 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Russell Cage
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Rogers Auto Group and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 16, 2017

Great service! Allen Washington was very helpful in getting me a New Ride at a time of need. He did a great job with making me feel confident I made the right choice More

by rjsworld33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Allen provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 16, 2017

Great experience I bought two cars from Austin osas.it was a good experience I told all my friends about him. I do all my services there at their dealership . More

by albertagyeman8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience at Rogers Auto Group. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 15, 2017

Thanks I appreciate the professionalism and courtesy extended to me during my search for a vehicle. I am extremely pleased and look forward to doing more bu More

by danyellesmylove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Issac Houston
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 14, 2017

From a stressful experience to a less stressful one. When my wife and myself started our car buying experience we were led in the wrong direction. Thanks to Holly and Kevin our experience turned ou More

by Angelo T Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd, Kevin Benavides
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Holly made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

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