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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

October 18, 2017

Amazing Car Buying Experience I never thought a car buying experience could be hassle free, void of the run-around/lies, and I felt good about my purchase. Even with my challenging More

by MsBDean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Dean, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 18, 2017

EXCELLENT Customer Service and quality work. Holly was great. She was very informative about the vehicles I was interested in and went above and beyond to make sure I was satisfied with my purcha More

by Clemente E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Clemente, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. I will be sure to share your kind words with Holly! Feel free to call or stop by if there's anything else we can do for you. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 06, 2017

EXECELLENT CAR SALESMEN and a young cutie ladies! Ryan was great, we laughed and made a lot of jokes, but we got the deal done. I told him what I wanted, he made it happen, to the 10th power! Way more More

by bredd4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Manny Moreno
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 05, 2017

Very nice This is a great place to do business. This is the fourth vehicle that I buy at this dealership. Mr. Cade os a great person to deal with. More

by joe092463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. But he is the manager of the Hyundai part of the dealership. He was very nice and worked with me as well., Walter Cade
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Your great feedback truly made our day, Joe. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 05, 2017

Finance Process The only issue I had with Roger's Auto Group was the waiting to meet a finance representative. I waited over two hours to close the deal after I was a More

by momikapatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Clegg
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 04, 2017

can't believe it! rogers is the best! any credit solution, they will work with you! My credit is not that good, so I am working on it, they helped me get int a 2011 f More

by babycakes1527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston, Lorena Krzyzak
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your wonderful feedback. At Rogers Auto Group, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

October 03, 2017

Danny Nino I don't write reviews at all but the excellent service I have received From Danny Nino and other staff members of Rogers Auto Group I had to. Hands do More

by Richie9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! Daniel is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 29, 2017

My sales guy is AWSOME I have been dealing with Danny for along time. 4 cars later. He is a very busy, liked man so I am understanding of his time. He has always gone over More

by Dianec73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Danny. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 29, 2017

THE BEST SALESMAN EVER!!!!!!!!!!!!!! Daniel Nino is truly the best salesman, hands down. I've been buying cars from him for years. He's like family now. When I have a problem he take More

by Sox4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the wonderful review of your experience at Rogers Auto Group. Daniel is one of the best in his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

September 29, 2017

Thanks Daniel Nino for your dedication I have the Best reviews for Rogers Auto group but in particular for Daniel Nino in the sales department. He's a great salesman but most importantly an More

by Fanila87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We’re delighted to hear of your positive experience at our dealership, Rogers Auto Group. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. I will be sure to share your kind words with Daniel. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

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