Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Downtown Chevrolet Buick GMC
Chicago, IL
997 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 997 reviews
October 28, 2017
A+ for Service! Ryan Ondras was a huge help with my new vehicle purchase, He was informative, knowledgeable and personable. He showed great patience with my million Ryan Ondras was a huge help with my new vehicle purchase, He was informative, knowledgeable and personable. He showed great patience with my million questions. He made you feel that he would give you nothing short of a great deal. He made buying a new car a fun and pleasant experience. More
by Jacquie
Employees Worked With
Ryan Ondras
October 27, 2017
New (to me) Car Purchase I have a close friend that recently purchased her new Hyundai at Rogers Auto Group (RAG) and when she found out I needed a new car she was adamant tha I have a close friend that recently purchased her new Hyundai at Rogers Auto Group (RAG) and when she found out I needed a new car she was adamant that I try them first. I could not be happier. Because of my less than stellar credit rating I was not sure whether or not I was even going to be able to make this purchase. I was told that RAG specializes in helping people like me and believes in 2nd chance loans so this gave me hope. My trade in was a 1995 Jeep Cherokee and I needed to get financing based on my trade in with no money down, which RAG was able to do for me. I needed a newer compact SUV so I could start driving Uber and Allen Washington was able to understand what I needed and get me into the exact right vehicle very quickly (2014 Chevy Equinox). Manny Moreno was the finance guy and he explained everything clearly and made the paper signing process painless. Both Allen and Manny were an absolute joy to work with - professional, friendly, knowledgeable, and it seems to me able to work miracles. They even called me the next day to say they had secured a better deal for me that saved me $10 more dollars a month on my payment. Who does that?! I will refer everyone I know to them. More
by ilovemydogs
Employees Worked With
Allen Washington, Manny Moreno
October 26, 2017
New Car Purchase I was contacted by the dealership about “swapping” my 2014 Hyundai Accent for another vehicle. Although I was reluctant at first, Russell Cage was fri I was contacted by the dealership about “swapping” my 2014 Hyundai Accent for another vehicle. Although I was reluctant at first, Russell Cage was friendly, professional and able to adequately explain this “swap”. Ultimately, the Hyundai manager and the finance manager worked a deal that included rebates, buying back my current vehicle, and kept the price within reason. I’m a repeat customer to Roger’s for a reason. More
by tracey_28
Verified CustomerEmployees Worked With
Russell Cage
October 24, 2017
TO HYUNDAI CORPORATION ALL THE SALESMEN I'VE PURCHASED SANTE FES WITH WERE GREAT. I WILL CONTINUE TO DO BUSINESS WITH ROGER AUTO GROUP INDEFINITLY. THIS STATEMENT IS FOR ALL THE SALESMEN I'VE PURCHASED SANTE FES WITH WERE GREAT. I WILL CONTINUE TO DO BUSINESS WITH ROGER AUTO GROUP INDEFINITLY. THIS STATEMENT IS FOR HYUNDAI: LOYAL CUSTOMERS SHOULD BE OFFERED DISCOUNTS ON LEASES, DIRECLY FROM HYUNDAI, TOWARD END OF CONTRACT. I KNOW YOUR IN THE BUSINESS OF MAKING MONEY BUT IT SURE WOULD BE APPRECIATED. More
by dianecookie
Employees Worked With
ADAM SALAMEH, Kevin Benavides, Manny Moreno
October 24, 2017
Good experience My experience with Jose and management was not stressful & overbearing. They talked to me, listened and didn't coerce me into a vehicle I didn't want My experience with Jose and management was not stressful & overbearing. They talked to me, listened and didn't coerce me into a vehicle I didn't want. They had the vehicle I was looking for in a matter of hours and not days. These people made car buying stress free and made sure I had the vehicle I wanted and not just one less car in their inventory. Overall, tremendous people to work with in car buying. More
by sheston
Employees Worked With
Cannot remember the manager's name, my apologies, Jose Ibarra
October 24, 2017
Rodgers Hyundai Chicago My wife and I have purchased from this dealer many times in the past and even though they are not close to us , we always go back to them as they are My wife and I have purchased from this dealer many times in the past and even though they are not close to us , we always go back to them as they are highly professional , thorough and very fair. I highly recommend asking for Wally Doleh and Peter Pietras. More
by dave.fosco
Employees Worked With
Wally Doleh, Peter Pietras
October 21, 2017
Fantastic Experience My experience with Holly was very enjoyable and pleasant. She even had the vehicle picked out before I even saw it down too the color. I was surprised My experience with Holly was very enjoyable and pleasant. She even had the vehicle picked out before I even saw it down too the color. I was surprised. She is very knowledgeable and knows what she's doing when it comes to taking care of business. She stays in contact with you to see if there are any concerns she can help you with, and that in my opinion is dedication to customer satisfaction and you couldn't ask for more. I hope she's around on my next purchase. She's an asset too Roger's Auto Group. They are very lucky to have her. More
by Miky
Employees Worked With
I forgot the Managers name, but he took very good care of me., Holly Burd
October 20, 2017
Great Sales Person I recently purchased a new Chevy. My Sales Person made the experience Great. I was very nervous at first. She was very friendly and knowledgeable. I recently purchased a new Chevy. My Sales Person made the experience Great. I was very nervous at first. She was very friendly and knowledgeable. More
by 1vickey1
Employees Worked With
Chris - Finance, Holly Burd
October 19, 2017
Expectations Exceeded! For the record, this was the 3rd dealership that I visited because I had a special set of circumstances. I came in very no-nonsense about what I neede For the record, this was the 3rd dealership that I visited because I had a special set of circumstances. I came in very no-nonsense about what I needed and Pat adapted that same attitude right along with me. She made it work from the moment I sat down in her chair and I'm more grateful than I can express. I had just about given up and was going to remain in my 99 BMW with its host of problems. The day I purchased the car, things went so smoothly that I didn't believe the car was mine until Pat put me behind the wheel and waved me out of the dealership. Pat, Manny and Jerry were all a pleasure to work with and I couldn't be more satisfied with the service I received. More
by KSteele
Employees Worked With
Jerry Vasquez, Patricia Williams, Manny Moreno
October 19, 2017
Experience made easy Danny helped me get the car I wanted at a price and rate I could afford. Took a lot of the stress out of getting the vehicle. Went on the test drive a Danny helped me get the car I wanted at a price and rate I could afford. Took a lot of the stress out of getting the vehicle. Went on the test drive and pointed out anything he noticed that wasn't perfect instead of trying to hide it. Great interpersonal skills and someone I would definately come back to for another car. Thank you Danny for making my experience a good one! More
by EddieIN
Employees Worked With
Danny Nino, Lorena Krzyzak
