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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,035 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,035 reviews

March 14, 2025

Service dept personnel were helpful & courteous. Communicated during the service period & kept me informed. Service was completed as promised. More

by Sreeram.nair63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our service department at Napleton Downtown Buick GMC provided helpful and courteous assistance. Keeping you informed throughout the process is important to us, and we're glad everything was completed as promised. Thank you for your feedback!

March 14, 2025

Answers questions, Courteous, Efficient, Friendly, Helpful. Go over and beyond to assure best advantage for customer More

by queenmaryofbethany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words! We're delighted to hear that our team at Napleton Downtown Buick GMC provided such a positive experience. We appreciate your feedback and look forward to serving you again in the future!

March 13, 2025

It was easy to schedule the appointment and all of the employees were friendly and helpful. More

by woodyapd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Mar 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

It was our pleasure to assist you. Thank you from all of us here at Napleton Downtown Buick GMC!

March 13, 2025

I totally would recommend Napelton for service. It’s the best! Todd is wonderful. Everyone there is very friendly and helpful. More

by cloudy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recommending Napleton Downtown Buick GMC! We're delighted to hear that Todd and the team provided friendly and helpful service. We appreciate your support!

March 11, 2025

Very professional, I highly recommend my sales man was Issac he want stear your wrong More

by sharrise1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Houston
Mar 12, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reviewing Napleton Downtown Buick GMC! It was so kind of you to share your experience.

March 05, 2025

Andrell wasa fantastic. put us in the car we wanted and the price we wanted. He even took us to RICO Bennes fro luck while the car got detailed. More

by jrosenbach008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrell Draper
Mar 05, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that Andrell provided such a fantastic experience at Napleton Downtown Buick GMC. Enjoy your new car and the memories from RICO Bennes!

February 03, 2025

Napelton makes the car buying process very smooth! Highly recommend to anyone looking at GM! More

by RyanDarnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Baylock, Ricardo Jaime
January 31, 2025

I had my eye on the 2019 Hyundai Tucson for a few weeks. Finally was able to go check it out and was assisted by Darrin F. As long as everything with the car felt right (which it did) I was going to get it More

by AnnieG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Frank
January 14, 2025

Great experience! Andrell (sales specialist) really went the extra mile to secure our business. We ran into a few minor issues but they were handled and corrected in a More

by Bob H
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrell Draper - Sales Specialist
January 10, 2025

Great experience. Had Hector again and he gave me great service! Easy in and easy out. More

by davidgaito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector