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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,013 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,013 reviews

November 29, 2017

Excellant😃 Good example for other dealerships,service dept is the best, everyone is friendly and goes out of their way to be helpful or just hold a door for you, More

by owenokmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Scher, Kevin Benavides, Ramses Mejias
Nov 30, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 29, 2017

Customer Service Ryan was an excellent sales representative he was very patient and knowledgeable. If you are interested in purchasing a vehicle I would recommend Roge More

by Justee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Krzyzak, Ryan Ondras
Nov 30, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Ryan worked hard enough to make your purchase completely painless. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 27, 2017

Recinding my previous review After originally praising this dealership, I now can say that I regret purchasing from this dealership. I purchased a 2015 GMC Yukon XL, and many feat More

by Jgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Ibarra
November 26, 2017

BRAND NEW 2018 Allen did an excellent job helping us to get a vehicle with a good interest rate. He listened to our wants and needs and was able to get us in a bran More

by Teresa blumenberg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello Teresa and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 26, 2017

Barbara Ross The Sales Associate and Finance Manager, both were professional and complete in going over all aspects of my purchase. I will continue to patronize R More

by rossb1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Manny Moreno, Holly Burd
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 25, 2017

All positive All of the subjects who worked on my deal with above and beyond to help me. Each member of the team did whatever it took to finalize the deal the way More

by Jarrette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Mario Tarchala, Austin Osa
November 25, 2017

Great salesperson Danny is great! Been coming to him for years for all our cars. Does not pressure you and finds what u want! Takes the time to make sure u are happy wi More

by Melissa Serritos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
November 25, 2017

Great Place to Buy a Car This deal went thru just as I had hoped. Everyone worked on a way to get me the car I wsnted at a price I could afford. Very pleasant experience More

by Pkwrigly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Brian Benavides, John Scher, Ramses Mejias, Lorena Krzyzak
November 25, 2017

It was outstanding Hi my name is Michelle Ted I had the best experience ever with Allen and Manny. I will be returning in the future.at rogers More

by Mickired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Manny Moreno
November 25, 2017

Insurance & Financial Protection 25 Years I have been to other dealers which I had spent hours at and walked out with out a vehicle because the dealer could not produce on their promise. I re More

by John J Sanzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Ryan Ondras
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