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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

December 02, 2017

Chevy Volt Purchase Everyone at the dealer, at all levels, took the time to listen to us and make sure we received the service we needed. The purchase process was easy, More

by VoltOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Peter Pietras
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 01, 2017

black friday auto sales. i have a 2003 hyundai elantra that is still running good, but now a have a 2017 hyundai tucson sport that i purchased at rogers auto group at a grea More

by FRANK MELENDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Danny Nino
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danny and our team were helpful during your visit and that you love your new Tucson Sport. If you have any questions, please don't hesitate to reach out to us again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 01, 2017

My experience I have been doing business with Rogers auto group for over 30 years and have been completely satisfied with the sales and service department and will More

by citywidecircular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Walter Cade
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rogers Auto Group! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 30, 2017

FANTASTIC Russell was very helpful I thought my credit situation would stop me from getting a car as I have been turned down by 4 other dealers, I thought this More

by Lisa Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 29, 2017

Excellant😃 Good example for other dealerships,service dept is the best, everyone is friendly and goes out of their way to be helpful or just hold a door for you, More

by owenokmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Scher, Kevin Benavides, Ramses Mejias
Nov 30, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 29, 2017

Customer Service Ryan was an excellent sales representative he was very patient and knowledgeable. If you are interested in purchasing a vehicle I would recommend Roge More

by Justee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Krzyzak, Ryan Ondras
Nov 30, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Ryan worked hard enough to make your purchase completely painless. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 27, 2017

Recinding my previous review After originally praising this dealership, I now can say that I regret purchasing from this dealership. I purchased a 2015 GMC Yukon XL, and many feat More

by Jgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Ibarra
November 26, 2017

BRAND NEW 2018 Allen did an excellent job helping us to get a vehicle with a good interest rate. He listened to our wants and needs and was able to get us in a bran More

by Teresa blumenberg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello Teresa and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 26, 2017

Barbara Ross The Sales Associate and Finance Manager, both were professional and complete in going over all aspects of my purchase. I will continue to patronize R More

by rossb1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Manny Moreno, Holly Burd
Dec 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

November 25, 2017

All positive All of the subjects who worked on my deal with above and beyond to help me. Each member of the team did whatever it took to finalize the deal the way More

by Jarrette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Mario Tarchala, Austin Osa
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