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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,011 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,011 reviews

December 14, 2017

Williams Our experience at Rogers all the group with Allen Washington was phenomenal and he suggested that we get the titanium package which is a role has a pa More

by Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our Experience , Allen Washington
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Williams, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

My Experience I've known Allen for over 30 years and when I decided I needed a new car and was concern about what kind of car and monthly payments. I called Allen a More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My New Car, Mario Tarchala, Allen Washington, Manny Moreno
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Gloria, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Awesome buying experience with professional salespeople I've been doing business with Rogers Auto Group for a few years now, and I've never found any reason to go elsewhere. From the sales staff to the serv More

by rockmancuso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pietras
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rogers Auto Group! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

AWESOME dealership AWESOME customer service Went into Rogers to finance a vehicle, was open to brand options. I met Austin Osa. He went over a few vehicles that fit my needs. He was VERY attenti More

by MzE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Finally Allen is the best, I came to Rogers auto group looking to purchase a new vehicle I was greeted by Wally and Allen I need to very good care of me by p More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Allen Washington, Lorena Krzyzak
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review, Vanessa. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Great Job!! I was very satisfied with the customer service that Ramses and his supervisors provided. Initially we were ready to walk out but he salvaged the deal. More

by dblackwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Ramses Mejias, Victor Ordonez
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Best dealer ever. I Love this dealership!! The sales person I got was great. He explained everything great & got me in a new car like i wanted!! Love it!! More

by kennede1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

1st service visit Since this was my first time visiting the service department I wasn’t sure what to do, so I called peter and he actually came and met me in the servic More

by Vgallo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the service writers last name was cozzi, he also was very helpful in explaining everything with me, Peter Pietras
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 13, 2017

Wonderful sales rep My sales rep was wonderful and listen to all my concerns she was really there to help me and not just put me into any vehicle, she was awesome. More

by Shanta0688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams
December 13, 2017

The best service I've ever experienced! I bought my car there tonight and the salesman Austin Osa and his manager Brian Benevides were awesome I'll recommend Rogers to everyone I know More

by Toccara TB Bradberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa, Manny Moreno
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