Back

Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 997 reviews

December 14, 2017

Finally Allen is the best, I came to Rogers auto group looking to purchase a new vehicle I was greeted by Wally and Allen I need to very good care of me by p More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Allen Washington, Lorena Krzyzak
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review, Vanessa. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Great Job!! I was very satisfied with the customer service that Ramses and his supervisors provided. Initially we were ready to walk out but he salvaged the deal. More

by dblackwe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Ramses Mejias, Victor Ordonez
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Best dealer ever. I Love this dealership!! The sales person I got was great. He explained everything great & got me in a new car like i wanted!! Love it!! More

by kennede1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

1st service visit Since this was my first time visiting the service department I wasn’t sure what to do, so I called peter and he actually came and met me in the servic More

by Vgallo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the service writers last name was cozzi, he also was very helpful in explaining everything with me, Peter Pietras
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 13, 2017

Salesman Walter Cade Great experience with Mr. Cade he help me to pick a car that I love and I enjoyed the experience of him helping me to make this big decision and he w More

by Sweet4u56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade, Lorena Krzyzak
December 13, 2017

Wonderful sales rep My sales rep was wonderful and listen to all my concerns she was really there to help me and not just put me into any vehicle, she was awesome. More

by Shanta0688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams
December 13, 2017

The best service I've ever experienced! I bought my car there tonight and the salesman Austin Osa and his manager Brian Benevides were awesome I'll recommend Rogers to everyone I know More

by Toccara TB Bradberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa, Manny Moreno
December 12, 2017

My Very Patient Salesman I appreciate Russell Cage for his Tolerance and Patience in dealing with me during my purchase and I will tell my Friends and Family to see him! More

by Madame CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
December 11, 2017

HOLLY IS THE BEST. SHE REALLY TOOK CARE OF ME AND MY HUSBAND. SHE PUT US IN THE CAR THAT WE BEEN WANTING FOR A WHILE NOW WE FINALLY GOT IT. ROGERS IS THE PLACE TO GO WH More

by lavona harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHIS IN FINANCE, Mario Tarchala, Holly Burd
December 11, 2017

Daughters truck Easy quick no nonsense purchase. All questions answered honestly. Have purchased and leased from this dealer for years. Never disappointed. As always More

by rose2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala
...
21
...