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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

December 18, 2017

Very satisfied customer Felt like I was at home.I knew working with Adam I was gonna driving away with a new car! He has a very outstanding and great personality.Over all it More

by Tiffany & Derrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Tiffany, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Adam provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 18, 2017

Great TEAM! RAG is one big friendly family! Holly Burd is client-focused, interpersonal, and will do all she can to make your experience complete! AWESOME TEAM! More

by LeeJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Holly Burd
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 18, 2017

2016 Hyundai Accent A nice dealership car lot. Good and hard working workers that’s helping you get the car that you want, and good energy in the work place. No matter ho More

by SBB15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 17, 2017

Very good very helpful Ms. Patricia Williams explained every Ms Patricia helped me to understand the purchase and pricing. I recommend her to everyone in need of a car. And makes you happy when you leave. More

by Belinda20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Belinda, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 17, 2017

Top notch My daughter and I went to Rogers yesterday looking for a new Hyundai Tucson. Danny Nino and his manager, Kevin, could not have made our experience mor More

by CHG1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Danny Nino
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

It's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 15, 2017

My expectation was completely satisfied my sales man Austin Awesome Customer service from Austin. He was so humble with a great customer experience. He made everything easy and possible for us to ride our new c More

by Bright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Austin Osa, Manny Moreno
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

At Rogers Auto Group, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Williams Our experience at Rogers all the group with Allen Washington was phenomenal and he suggested that we get the titanium package which is a role has a pa More

by Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our Experience , Allen Washington
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Williams, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

My Experience I've known Allen for over 30 years and when I decided I needed a new car and was concern about what kind of car and monthly payments. I called Allen a More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My New Car, Mario Tarchala, Allen Washington, Manny Moreno
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Gloria, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

Awesome buying experience with professional salespeople I've been doing business with Rogers Auto Group for a few years now, and I've never found any reason to go elsewhere. From the sales staff to the serv More

by rockmancuso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pietras
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rogers Auto Group! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 14, 2017

AWESOME dealership AWESOME customer service Went into Rogers to finance a vehicle, was open to brand options. I met Austin Osa. He went over a few vehicles that fit my needs. He was VERY attenti More

by MzE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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