Napleton Downtown Chevrolet Buick GMC

I purchased a new vehicle that was actually a demo not advertised as such. There were mats missing and we were promised them since April.... it's now almost September and I've gotten nothing but the run a advertised as such. There were mats missing and we were promised them since April.... it's now almost September and I've gotten nothing but the run around. Our original salesperson stopped even answering our calls! Everytime I call I get transferred or have to leave a message. Once they get the sale I guess retention isn't important. More

Professional oil change service was provided from beginning to end! Thank you Napleton team you are great! beginning to end! Thank you Napleton team you are great! More

Raphael Ebisi was a great sales consultant and I enjoyed working with him. He was very patient and made sure I got what I needed and wanted. working with him. He was very patient and made sure I got what I needed and wanted. More

Have used this dealership exclusively since purchase. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. Never disappointed in helpfulness and thoroughness. They have earned my loyalty. More

Great Sales Department everyone is so friendly and helpful. They make sure you get the vehicle you want!!!!! helpful. They make sure you get the vehicle you want!!!!! More

Came in to service my 2012 Equinox. Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Ed Great service Team. Oil change and they noticed the struts were bad. Got me a great price and professional service. Highly recommend. Thank you Edgar, Mike, Kevin and Technicians. More

Great people from Sales Dept to Service. I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over t I had brought in my parents vehicle for it's 80,000 mile service. They took the time and explained to me what needed to be done. I then walked over the sales floor while waiting and was greated with a smile from everyone. The management team was also very helpful answering a few questions that I had about GMC DENALI. I was treat with very well. Great place to buy my next vehicle. More

Fantastic location, with so many great used and new vehicles to choose from. Highly recommend vehicles to choose from. Highly recommend More

Went in for to price out used cars and everyone was very helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride. helpful. Great selection and their network is wide so they can find anything for you. Go to Napleton for your next ride. More

Better be on your guard if you think about buying a vehicle from these scam artists. Typical dealer games with upsell ceramic coating for $1500, all kinds of other add ons that are of no value. Don't vehicle from these scam artists. Typical dealer games with upsell ceramic coating for $1500, all kinds of other add ons that are of no value. Don't fall for their line of xx. They are out for only one thing, your cash! Worst dealership experience I have ever had. More