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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.6
1,032 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,032 reviews

March 27, 2025

I found Mike to be extremely courteous, knowlegeable. He was so helpful and kind. My experience was like going to a big brother for help More

by Peggythomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acre
Mar 28, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Peggy, it's wonderful to hear that Mike made your experience at Napleton Downtown Buick GMC feel so welcoming and supportive. We appreciate your kind words!

March 25, 2025

Shoutout to Andrell and the finance guy whose name I can’t remember, but he worked really hard to get me the best deal. I wasn’t there super long, I felt like they really were trying to help me and not More

by amaris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrell Draper
Mar 26, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Amaris, it's wonderful to hear that Andrell and our team at Napleton Downtown Buick GMC made your first car-buying experience a positive one. Enjoy every moment with your new ride!

March 24, 2025

Todd was very professional and explained the steps to me for this visit as well as overall being courteous. More

by Tonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 25, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Tonette, we're delighted to hear that Todd provided you with professional and courteous service at Napleton Downtown Buick GMC. Thank you for sharing your experience!

March 21, 2025

My vehicle was worked on and promised to me and delivered in a timely manner More

by NurseJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 24, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave a wonderful review for Napleton Downtown Buick GMC!

March 18, 2025

My experience with the service dept at Napleton Downtown was excellent! Everyone I encountered From the time I called to make an appointment to when I pulled in l, down to the guy that pulled my car up for More

by cookpatlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Mar 19, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your positive experience with the service department at Napleton Downtown Buick GMC! We're glad to hear that Hector and our team provided thorough, professional, and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

March 16, 2025

I had a wonderful experience with Todd! He was professional and handled my situation perfectly auto service! We be asking for him as my service guy on my future visits’ Thank you Todd! More

by ingrid.kilgore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 17, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that Todd provided you with such a wonderful experience at Napleton Downtown Buick GMC, Ingrid! It's great to know you'll be returning for future visits. Thank you for sharing your feedback!

March 15, 2025

Mr hector works great with people he does a great job in pleasing the customers More

by artiejohnson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Mar 17, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words for Hector! We appreciate your support here at Napleton Downtown Buick GMC.

March 14, 2025

Service dept personnel were helpful & courteous. Communicated during the service period & kept me informed. Service was completed as promised. More

by Sreeram.nair63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our service department at Napleton Downtown Buick GMC provided helpful and courteous assistance. Keeping you informed throughout the process is important to us, and we're glad everything was completed as promised. Thank you for your feedback!

March 14, 2025

Answers questions, Courteous, Efficient, Friendly, Helpful. Go over and beyond to assure best advantage for customer More

by queenmaryofbethany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words! We're delighted to hear that our team at Napleton Downtown Buick GMC provided such a positive experience. We appreciate your feedback and look forward to serving you again in the future!

March 13, 2025

It was easy to schedule the appointment and all of the employees were friendly and helpful. More

by woodyapd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Mar 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

It was our pleasure to assist you. Thank you from all of us here at Napleton Downtown Buick GMC!