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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

December 23, 2017

Issac Houston Mr. Issac took my concern regarding my pay periods of making payments for my new to get vehicle, the model/make that I felt comfortable driving. He to More

by Jeannette Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Jeannette, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Upgraded Allen Washington is the best I came in today thinking that I wasn't going to be able to buy a vehicle and he changed my whole perspective on buying a More

by Dawuan becton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawuan, Brian Benavides, Allen Washington, Manny Moreno
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Dawuan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Super helpful and accommodating service! Russell helped my family purchase a new car, and was patient and accommodating with all the questions we had. We came in on multiple occasions in rega More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Russell assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Jose Ibarra Regardless of my poor credit, Jose Ibarra and Kevin Benavides really pushed for me to drive out of there with the payments of which I was comfortable. More

by Felicia F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Jose Ibarra
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Felicia, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Jose and Kevin provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 22, 2017

Hyundai Tuscon Wonderful experience! Great price and friendly service. We would definitely recommend this dealership and Austin to friends and family. We are very ex More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Austin Osa
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Kyle, thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 21, 2017

Patient, Patient, Patient From the time I walked in, to the time I drove away with my new Car, I was excited. Mario answered all my questions even though I walked in saying I d More

by Stephon721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey, Peter Pietras, Lorena Krzyzak
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Stephon, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Mario and Peter provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 20, 2017

Amazing Experience! I am a long time client of Rogers Auto Group & today I could not be happier with the service I received from the team especially Allen Washington. He More

by Ntd423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Allen Washington
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

December 19, 2017

Excellence Customer service is very important. Paying attention to what the customer wants is very important. Following up with the status of your purchase is More

by bjware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Raphael Ebisi
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Betty, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 18, 2017

I had a very wonderful experience with my salesman Adam was Would recommend to my friends and family. It was a pleasure and wonderful. Adam is a great salesman he was very friendly and helpful he knows what he More

by I gmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Lorena Krzyzak, Adam Salameh
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

It's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 18, 2017

Jo Ann Harris This is my third vehicle I bought from Rogers auto group and I must say that Allen Washington was the best. I spoke with Don about trading my car in More

by Jo Ann Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson , Mario Tarchala, Austin Osa, Allen Washington, Manny Moreno
Dec 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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