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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

December 27, 2017

Holly was awesome! My experience at Rogers Auto is always great! This was my second vehicle purchase from Rogers Auto Group and Holly made the the process easy and was More

by Kim G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Kim, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 27, 2017

Great experience! Allan was patient and helpful. Made our experience so much nicer than we expected! Great Sales and Financing teamwork! Rogers will continue to be our More

by APL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Lorena Krzyzak
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

December 26, 2017

Excellent Service!! Carl provided excellent customer service during my visit. It was an amazing experience, he catered to my needs, ensured that all angles were hit AND t More

by Bymarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Harrington
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Carl made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 25, 2017

Great sales person I was not even expecting to buy a car. I was called in as they were interested in getting my SUV in trading for another. If it wasn’t for their sale More

by Monideelite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the wonderful review of your experience at Rogers Auto Group. Adam is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your business. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Super helpful and accommodating service! Russell helped my family purchase a new car, and was patient and accommodating with all the questions we had. We came in on multiple occasions in rega More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Russell assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Jose Ibarra Regardless of my poor credit, Jose Ibarra and Kevin Benavides really pushed for me to drive out of there with the payments of which I was comfortable. More

by Felicia F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Jose Ibarra
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Felicia, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Jose and Kevin provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Issac Houston Mr. Issac took my concern regarding my pay periods of making payments for my new to get vehicle, the model/make that I felt comfortable driving. He to More

by Jeannette Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Jeannette, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 23, 2017

Upgraded Allen Washington is the best I came in today thinking that I wasn't going to be able to buy a vehicle and he changed my whole perspective on buying a More

by Dawuan becton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawuan, Brian Benavides, Allen Washington, Manny Moreno
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Dawuan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 22, 2017

Hyundai Tuscon Wonderful experience! Great price and friendly service. We would definitely recommend this dealership and Austin to friends and family. We are very ex More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Austin Osa
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Kyle, thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 21, 2017

Patient, Patient, Patient From the time I walked in, to the time I drove away with my new Car, I was excited. Mario answered all my questions even though I walked in saying I d More

by Stephon721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey, Peter Pietras, Lorena Krzyzak
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Stephon, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Mario and Peter provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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