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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

January 02, 2018

DonnaRachel My experience at Rogers Auto Group was the best Allen was my salesperson and he was very patient and not only put me in a new car but also paid off my More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Donna, thank you for letting everyone know about the great experience that you had with Allen here at Rogers Auto Group. We truly appreciate your business, and please let me know if you need anything else. Have a great day! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

December 30, 2017

Fast and Awsome Allen was very attentive to my request and made sure I was very happy and satisfied with my choice of vehicle. Thank you Allen and the team at Rogers More

by Jlojenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Mario Tarchala, Allen Washington, Victor Ordonez
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Jlojenny, thank you for this great feedback and congratulations on your vehicle! We strive to provide all of our customers with 100% customer satisfaction and it's a pleasure to hear that Allen and our team did just that. Enjoy your vehicle! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

December 29, 2017

Good customer service exlerience Bought to cars from Russel and other than price I was satisfied with my experience. Thanks Russel for your help. My wife and I appreciate it. More

by Supermack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Russell Cage
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to leave us this feedback. I'm so happy to hear that you've been satisfied with your experience with Russel. We look forward to working with you in the future! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

December 28, 2017

New Beginnings Allen did a great job very kind price and kind , he didn’t force me in acar that I couldn’t afford, but matched me in a car that made Financial sens More

by Moniqueka57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Mario Tarchala, Allen Washington, Manny Moreno
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and I'm happy to hear that Allen was able to meet your needs. At Rogers Auto Group, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

December 28, 2017

Sharon James Brian, Allen and Patti at Rogers Auto Group worked very hard as a team to not only put me in my 2017 Tucson and call me back in and lowered my intere More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon, Brian Benavides, Patricia Williams, Allen Washington, Lorena Krzyzak
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Sharon, thank you for the feedback! We are happy to hear about your positive experience at Rogers Auto Group, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

December 27, 2017

Holly was awesome! My experience at Rogers Auto is always great! This was my second vehicle purchase from Rogers Auto Group and Holly made the the process easy and was More

by Kim G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Kim, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 27, 2017

Great experience! Allan was patient and helpful. Made our experience so much nicer than we expected! Great Sales and Financing teamwork! Rogers will continue to be our More

by APL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Lorena Krzyzak
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

December 27, 2017

Johnny Williams Allen and the team at Roger's Auto Group are the greatest I came in to trade out of my car that I was upside down in and needed something with a big r More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in finance, Wally Doleh, Allen Washington
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Allen made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 26, 2017

Excellent Service!! Carl provided excellent customer service during my visit. It was an amazing experience, he catered to my needs, ensured that all angles were hit AND t More

by Bymarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Harrington
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Carl made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

December 25, 2017

Great sales person I was not even expecting to buy a car. I was called in as they were interested in getting my SUV in trading for another. If it wasn’t for their sale More

by Monideelite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Dec 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the wonderful review of your experience at Rogers Auto Group. Adam is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your business. Sincerely, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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