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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

January 16, 2018

A++ customer service I purchased two vehicles on same date and had an excellent experience. Adam took excellent care of me in terms of selecting a suitable vehicle for my More

by MzJaqi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Manny Moreno, Adam Salameh
Jan 16, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We sincerely appreciate your feedback. Each employee is a valued member of the Rogers Auto Group team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 15, 2018

Service Daniel is awesome! He always has a smile on his face and is always ready to help and make sure you are being taken care of. He has a great personalit More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Jan 16, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your feedback! Daniel is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 15, 2018

Awesome service everytime Family has been purchasing cars from this dealership for a good many years all due to the awesome service Danny Nino has given us. He goes beyond the More

by Newcarsoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Jan 16, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

You have been doing business with Danny and Rogers Auto Group for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 15, 2018

Best of the best Chris Bradley is the best of the best. Out of all the salesmen we encountered while shopping for a new vehicle, the first day we came here he was pers More

by Doris House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Christopher Bradley
Jan 16, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new vehicle! Chris is an asset to Rogers Auto Group, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 11, 2018

Sold Lemon I purchased a 2011 Chevy Cruze with 79,000 miles on 11/28/2017. After four days of me having the car it's stalls out it needed a new battery which is More

by Newburn &longstreet
Recommend Dealer
No
Employees Worked With
Kevin Benavides, Brian Benavides, Raphael Ebisi, Manny Moreno
January 11, 2018

Suburban purchase We are members of the truecar program. Originally we came into Rogers to test drive a Chevy suburban, there was some confusion with the sales associat More

by Suburbantp1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Jan 15, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this amazing review! Jose is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 10, 2018

Silverado Christopher was a pleasure to work with. We came into Rogers with doubt, due to the disappointments at other dealerships. Working with Christopher c More

by Mrs. Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bradley, Mario Tarchala, Manny Moreno
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this great review! We're excited to hear that Christopher took care of you! He is a great asset and we appreciate all he does. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 10, 2018

remarkable Thank you for going above and beyond, its always a pleasure working with you. Time after time you have made our purchases possible because of your More

by Margielopez2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Rogers Auto Group! It was a pleasure to assist you and please let us know when we can do so again! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 09, 2018

Awesome Thank you for helping us get in a vehicle when everyone else said no. You stood on your word and did all you could to help us. Continue to do the awes More

by Climontine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Adam Salameh
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this amazing review, Climontine! We really appreciate your business. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 04, 2018

Very Knowledgeable, Helpful I went into Rogers Hyundai with questions and was very impressed by Victor, and Jose. I was not in a position to purchase, and they knew that upfront, More

by rjbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Jose Ibarra
Jan 05, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Victor and Jose. We pride ourselves on offering high quality customer service, and I'm glad they were able to take care of you. We look forward to seeing you soon! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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