Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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A++ customer service I purchased two vehicles on same date and had an excellent experience. Adam took excellent care of me in terms of selecting a suitable vehicle for my I purchased two vehicles on same date and had an excellent experience. Adam took excellent care of me in terms of selecting a suitable vehicle for my style and budget! Victor went above and beyond to secure a reasonable and affordable monthly payment and down payment. Manny was professional and knowledgeable and took time to explain warranty and financing process in great detail. They all provided excellent customer service! More
Service Daniel is awesome! He always has a smile on his face and is always ready to help and make sure you are being taken care of. He has a great personalit Daniel is awesome! He always has a smile on his face and is always ready to help and make sure you are being taken care of. He has a great personality and makes you feel welcomed every time I stop by!! More
Awesome service everytime Family has been purchasing cars from this dealership for a good many years all due to the awesome service Danny Nino has given us. He goes beyond the Family has been purchasing cars from this dealership for a good many years all due to the awesome service Danny Nino has given us. He goes beyond the impossible to make sure we get the best deal when purchasing our car. Danny is simply the best.!!!!!! More
Best of the best Chris Bradley is the best of the best. Out of all the salesmen we encountered while shopping for a new vehicle, the first day we came here he was pers Chris Bradley is the best of the best. Out of all the salesmen we encountered while shopping for a new vehicle, the first day we came here he was personable, evaluated our needs, and provided us with several options. We appreciate his knowledge of the products and services provided. We would recommend him for New or used vehicles and will recommend him to our relatives and friends. More
Sold Lemon I purchased a 2011 Chevy Cruze with 79,000 miles on 11/28/2017. After four days of me having the car it's stalls out it needed a new battery which is I purchased a 2011 Chevy Cruze with 79,000 miles on 11/28/2017. After four days of me having the car it's stalls out it needed a new battery which is to expected on a used vehicle. They fixed that however as of 1/10/18 the car goes out on me again with not just one problem not two but three problems that is not covered under my two year warranty after being assured during the time of purchase that the entire car is covered in his word the car is covered front to back top to bottom in and out so how is a month and a week of me having this car I am having problems. Now I am being more than understanding at this point that yes it is a used car however I was assured that if anything was to go wrong I would be ok. This car is for my family for me to get back and safe to work everyday now here it's just a month and all these problems are presenting themselves I surly regret purchasing a vehicle here.out of desperation I made this decision. I have a one year old I needed this car to get us around safely I do not feel safe at all I do urge people to ask as many questions before purchasing a vehicle from this company I will be seeking legal action. At this point because I shouldn't have to drive a car that is going to break down on me this quickly. That is egregious. More
Suburban purchase We are members of the truecar program. Originally we came into Rogers to test drive a Chevy suburban, there was some confusion with the sales associat We are members of the truecar program. Originally we came into Rogers to test drive a Chevy suburban, there was some confusion with the sales associate and the vehicles were not on site, essentially a waste of time. Jose was later assigned to take care of us. He was very personable and was the redeeming factors for us. He did not pressure us to purchase things we did not want. He provided a truly positive purchasing experience. Had it not been for him, we may have never returned to purchase. I think sometimes a salesperson gets so wrapped up in long the sale they forget thebrapport which is required to make the sale, this was not the case with Jose! More
Silverado Christopher was a pleasure to work with. We came into Rogers with doubt, due to the disappointments at other dealerships. Working with Christopher c Christopher was a pleasure to work with. We came into Rogers with doubt, due to the disappointments at other dealerships. Working with Christopher changed our view. Happy Customers!!! More
remarkable Thank you for going above and beyond, its always a pleasure working with you. Time after time you have made our purchases possible because of your Thank you for going above and beyond, its always a pleasure working with you. Time after time you have made our purchases possible because of your knowledge and high level of professionalism and the service you provided us. You are a great salesman you have earned our trust and our loyalty. Looking forward in purchasing another vehicle next year. Rolando & Margie Lopez 2017 Chevy Suburban More
Awesome Thank you for helping us get in a vehicle when everyone else said no. You stood on your word and did all you could to help us. Continue to do the awes Thank you for helping us get in a vehicle when everyone else said no. You stood on your word and did all you could to help us. Continue to do the awesome work you do to help people. God bless you! More
Very Knowledgeable, Helpful I went into Rogers Hyundai with questions and was very impressed by Victor, and Jose. I was not in a position to purchase, and they knew that upfront, I went into Rogers Hyundai with questions and was very impressed by Victor, and Jose. I was not in a position to purchase, and they knew that upfront, but Jose was patient and answered all my questions about the Sonata Hybrid regardless. Had I been in a position to purchase, Jose would have been my salesperson. I want to thank Jose and Victor for making me feel welcome at Rogers and would recommend the dealership to anyone looking for a new car. They are patient, friendly, and make it easy to buy a car (or just get information). More