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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

January 11, 2018

Sold Lemon I purchased a 2011 Chevy Cruze with 79,000 miles on 11/28/2017. After four days of me having the car it's stalls out it needed a new battery which is More

by Newburn &longstreet
Recommend Dealer
No
Employees Worked With
Kevin Benavides, Brian Benavides, Raphael Ebisi, Manny Moreno
January 11, 2018

Suburban purchase We are members of the truecar program. Originally we came into Rogers to test drive a Chevy suburban, there was some confusion with the sales associat More

by Suburbantp1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Jan 15, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this amazing review! Jose is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 10, 2018

Silverado Christopher was a pleasure to work with. We came into Rogers with doubt, due to the disappointments at other dealerships. Working with Christopher c More

by Mrs. Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bradley, Mario Tarchala, Manny Moreno
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this great review! We're excited to hear that Christopher took care of you! He is a great asset and we appreciate all he does. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 10, 2018

remarkable Thank you for going above and beyond, its always a pleasure working with you. Time after time you have made our purchases possible because of your More

by Margielopez2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Rogers Auto Group! It was a pleasure to assist you and please let us know when we can do so again! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 09, 2018

Awesome Thank you for helping us get in a vehicle when everyone else said no. You stood on your word and did all you could to help us. Continue to do the awes More

by Climontine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Adam Salameh
Jan 10, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this amazing review, Climontine! We really appreciate your business. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 04, 2018

Very Knowledgeable, Helpful I went into Rogers Hyundai with questions and was very impressed by Victor, and Jose. I was not in a position to purchase, and they knew that upfront, More

by rjbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Jose Ibarra
Jan 05, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Victor and Jose. We pride ourselves on offering high quality customer service, and I'm glad they were able to take care of you. We look forward to seeing you soon! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 03, 2018

Exceeded expectations Holly was a pleasure to work with! She was very knowledgeable and patience! She was very personable as well! Made our new auto purchase a smooth pr More

by ddyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for sharing your car shopping experience with us. I'm very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. I will be sure to pass along your kind words to Holly and we look forward to seeing you again. Enjoy your car! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

January 03, 2018

Excellent Yes, I do recommend this Rogers auto dealer they take their time to show you the cars and I never feel any pressure from any of their sales person. I More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issacc, Victor Ordonez, Lorena Krzyzak, Jose Ibarra
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Victor, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

January 03, 2018

Great sales staff It was a pleasure working with both Michael Brown and Bruce Starks. I spoke to Michael months ago after my accident detailing the specifics I wanted More

by PAMELA R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Bruce Starks, Lorena Krzyzak
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

At Rogers Auto Group, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

January 03, 2018

Miracle I actually went in expecting the worst. But that was quickly turned around. I'm glad I went when I did and I got who I got. Allen rocks!!!!! More

by Ke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Finance, Wally Doleh, Mario Tarchala, Allen Washington, Manny Moreno
Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

Jan 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Mark Rinaldi, General Manager, 866-276-1801x1702, markr@rogersautogroup.net

Jan 03, 2018 -

Ke responded

Don't forget Jerry he worked those fingers for those insurance rates

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