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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

January 27, 2018

a wonderful experience as usual. I am a repeat customer.. this is my third car from rogers. I am always satisfied with my purchase and the experience..My salesman..Holly Burd. made my More

by robert633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Jan 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

January 24, 2018

Unconditional. Top customer service with care I have been dealing with Rogers over 20 years.ON TOP OF THAT WITH THE SAME DEALER FOR 4 VEHICLES.PAT WILLIAMS IS MY BEST .ALTHOUGH THE ENTIRE DEPARTME More

by Octavia Kibble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Patricia Williams, Lorena Krzyzak
Jan 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new car! Pat is an asset to Rogers Auto Group, and it is encouraging to hear she provided you great customer service. Thank you for your continued business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

January 23, 2018

Speechless Today was an awesome day I finally purchased my 2013 Buick encore at Rogers Auto Group From Allen Washington. Go to Rogers auto group and asked for More

by Roshanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Allen Washington, Lorena Krzyzak
January 22, 2018

Excellent Drove an hour to come to this dealership. Walter was very kind and helpful. He did all could to make it work and he did ! We will continue to go and r More

by Giannac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Walter was very kind and helpful during your visit and that our entire staff was great and welcoming. If you have any questions, please don't hesitate to reach out to us again. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 22, 2018

Chevy Malibu Went looking for a car and founder one at Rogers, its a nice model with my same family and I would refer a friend or family here any day. More

by Lady De.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Cage
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your wonderful review of Rogers Auto Group & Rogers Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 20, 2018

Amazing Salesman ! Russell Was Amazing!!! He Gave Me The Best Expierence & Was Very Helpful Im A First Time Buyer & I’m Not Familiar With Everything When It Comes To Buy More

by Kenesha1195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Russell Cage
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your great review. We're glad to have Russell on our team and that we could provide you with a positive first car buying experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 20, 2018

Good but long Allen Washington was the best I visit several dealers trying to purchase a vehicle and wasn’t able to. I came to Rogers an Allen at Rogers and he was More

by Sheneka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Done Deal, Mario Tarchala, Allen Washington, Manny Moreno
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Sheneka, thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group & Rogers Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 20, 2018

First Time Car Buyer Experience I was so nervous just walking up to the dealership, I came across a gentleman by the name of Mario. Of course I had done my research prior to coming s More

by Shamoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mario is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 19, 2018

It was just AWSOME I was faced with a total loss from my last vehicle back in December and I was very fortunate to have Allen take care of me and put me in a new 2017 Ch More

by Jeannetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Jan 23, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Jeannetta, and thank you for this great review! We're excited to hear that Allen took care of you! He is a great asset and we appreciate all he does. Congratulations on your new 2017 Chevy Cruze. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

January 18, 2018

IT WAS EASY... I Talked...He Listen... And He Delivered If your looking for a new or used Vehicle Contact..( Carl Harrington). at Rogers Auto Group...GREAT SERVICE from this Young Man There was no pressure. More

by off the bus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Harrington
Jan 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Carl was able to provide you with the pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Tony Sale, BDC Director, 312-881-3470, tonysale@rogersautogroup.net

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