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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

February 19, 2018

Good experience!! During my time here, my salesperson, Chris Bradley, was very thorough in helping us in our purchase of our brand new Tucson. He and his manager did a More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Christopher Bradley
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us your feedback! Congratulations on your new Tucson. Chris is truly an invaluable asset and we are glad he was able to help you. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 18, 2018

2018 GMC Acadia I would like to thank Rogers auto group for the great customer service and the way that they treated me, And how they explained everything in the way More

by GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Manny Moreno, Jose Ibarra
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Jose and the rest of our team did a terrific job and treated you exceptionally. If there is anything else that we can for you please don’t hesitate to reach out. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 16, 2018

Satisfaction! I give my budget, they came as close to it and didn't try and sweet talk me into anything other than what I stated. More

by Nayyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Jose Ibarra
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group & Rogers Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 16, 2018

Excellent People All Around We had bought several cars from Rogers over the years and there is a reason for that. The people I dealt with on my latest purchase made sure I got to More

by JJR82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Victor Ordonez, Lorena Krzyzak
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 12, 2018

Great sales person!! She helped me get the truck I had been looking for and did a great job connecting me with everything i needed. Thank you!! Josiah. More

by Josiah764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams, Holly Burd
Feb 12, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Holly and Patricia able to meet your needs. At Rogers Auto Group & Rogers Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

February 10, 2018

Just bought a car! My experience here was awesome!! Yes this was my first time buying a car and the customer service was excellent. So far I will refer many individuals More

by Lady bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Feb 12, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

February 08, 2018

Service The service i received was awesome everyone was friendly and helpful especially my sales man Jose if it was for Jose i would not be in my 2014 Chevy C More

by Angie26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Feb 09, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jose and our team were helpful and friendly during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

February 07, 2018

Carl Harrington Is the best Carl, made our car buying experience with Rogers auto smooth and easy. If you’re in Chicago I recommend going to Rogers ask for Carl! More

by JeremyYoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Carl Harrington
Feb 08, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your feedback. We're excited to hear that Carl took care of you and that your car buying experience was smooth and easy. We hope to see you again in the future. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 07, 2018

We Love Holly Like most people, my wife and i were dreading the whole process of shopping for a car. Since we live close by we thought we would give Rogers a shot f More

by Bolananda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Holly Burd
Feb 08, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us! Holly is an asset to Rogers Auto Group & Rogers Chevrolet , and it is great to hear you had an enjoyable experience with her. We look forward to working with you again soon. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 07, 2018

Good Experience My overall view and experience at Rogers was good! My sales consultant was Russell and he was very knowledgeable and personable. There was never any p More

by Chiguy345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Russell Cage
Feb 09, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new 2018 Sonata Limited 2.0T! Thank you for taking the time to write about your experience. It's great to know Russell was able to provide you with the pressure-free and knowledgeable service and that Kevin was extremely nice and helpful. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

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