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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

February 20, 2018

Red Carpet Treatment Issac our salesperson is a Very Good Salesperson. He walked around with us and found the vehicle that my wife would be happy with. I would only buy fr More

by EliasK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston, Victor Ordonez, Lorena Krzyzak
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you very much for this great review! We're excited to hear that Issac took care of you! He is a great asset and we appreciate all he does. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Everyone friendly and helpful , Courteous Pleasant very helpful and listen to you when you talk and give you what you ask for not what they wanna give you and try to convince you o More

by Sharell Lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura in the bdc area, Danny Lopez
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate the kind words, Sharell. We look forward to seeing you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Good experience!! During my time here, my salesperson, Chris Bradley, was very thorough in helping us in our purchase of our brand new Tucson. He and his manager did a More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Christopher Bradley
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us your feedback! Congratulations on your new Tucson. Chris is truly an invaluable asset and we are glad he was able to help you. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Great customer service Everyone was very friendly, Austin assisted me with my purchase and listened to what I was looking for and presented me with a vehicle within my budge More

by Netrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave this review. Our staff prides itself on providing an efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Austin was attentive to your needs. Give us a call if you have any further questions! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Austin is the best! Austin helped me so much. I just completed a chapter 7 bankruptcy and he worked hard to get me approved. I’ll recommend this dealership to everyone. More

by Martini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Austin worked hard enough to get you approved and was able to help you. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 18, 2018

2018 GMC Acadia I would like to thank Rogers auto group for the great customer service and the way that they treated me, And how they explained everything in the way More

by GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Manny Moreno, Jose Ibarra
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Jose and the rest of our team did a terrific job and treated you exceptionally. If there is anything else that we can for you please don’t hesitate to reach out. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 16, 2018

Satisfaction! I give my budget, they came as close to it and didn't try and sweet talk me into anything other than what I stated. More

by Nayyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Jose Ibarra
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group & Rogers Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 16, 2018

Excellent People All Around We had bought several cars from Rogers over the years and there is a reason for that. The people I dealt with on my latest purchase made sure I got to More

by JJR82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Victor Ordonez, Lorena Krzyzak
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 12, 2018

Great sales person!! She helped me get the truck I had been looking for and did a great job connecting me with everything i needed. Thank you!! Josiah. More

by Josiah764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Williams, Holly Burd
Feb 12, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Holly and Patricia able to meet your needs. At Rogers Auto Group & Rogers Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

February 10, 2018

Just bought a car! My experience here was awesome!! Yes this was my first time buying a car and the customer service was excellent. So far I will refer many individuals More

by Lady bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Feb 12, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

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