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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

March 09, 2018

Adam helped me get the perfect car. Adam was super friendly and helpful throughout the whole process. I heavily consider anyone talk to him when you're trying to purchase a car. More

by Gamboa Zoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Mar 12, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Adam could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

March 05, 2018

Quick and easy I appreciate the attention to detail and clear communication through the whole process. I can hoping for a quick signing on a new lease and was not di More

by Yvonne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lopez
Mar 07, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Yvonne, thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group & Rogers Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 28, 2018

Fun, Friendly, Family :) My experience at Rogers Auto Group was amazing! I went in a month before I actually needed the car and salesperson Holly Burd (the most pleasant and p More

by Greg Bridgeport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Holly Burd
Feb 28, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Greg, we sincerely appreciate your feedback. Each employee is a valued member of the Rogers Auto Group & Rogers Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 24, 2018

Awesome If your just getting out of a bankruptcy this is the best dealership for you. They work with many banks that work with your budget. More

by Tbrown330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lopez
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

No Pressure Care & Concern Coming out of a total loss accident, funds were extremely tight and options were limited. The entire team at Rogers came together for me and got my fi More

by iykman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was very well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Fantastic Adam was an excellent sales person. He knew my needs and stuck to them. Adam is a rock star. I appreciated that he presented me with a few options More

by FMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Adam Salameh
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the feedback. Adam is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Mario, Manny, Allen = THE DREAM TEAM Mario COMPLETELY turned my experience around and helped me come out on top in regards to my car needs! Mario, Manny, Allen = THE DREAM TEAM! More

by Mehnlehseh Boayue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this great review! We're excited to hear that Mario, Manny, and Allen took care of you! They are assets to Rogers Auto Group & Rogers Chevrolet and we appreciate all they do. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Very Helpful I went in to have an appraisal done on my car. Holly met me at the front desk and helped me from there. She was interested in helping me and providi More

by Ctay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us. Holly is an asset to Rogers Auto Group & Rogers Chevrolet, and it is encouraging to hear she impressed you by delivering our trademark service. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 21, 2018

Another satisfied customer Allen is the man, This is the eighth vehicle that we purchased from Rogers Auto Group, and the customer service there is phenomenal. I needed to get o More

by Ctemple23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Feb 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Allen’s sales excellence is always consistent, and I’m glad your experience with him supports that. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 21, 2018

Allen is the best This is the second time that I went and visited Allen at Roger's Auto Group and this is the second time he came through for me and put me in a new 201 More

by NilaJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Allen Washington, Manny Moreno
Feb 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Allen could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

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