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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.1
997 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 997 reviews

February 23, 2018

No Pressure Care & Concern Coming out of a total loss accident, funds were extremely tight and options were limited. The entire team at Rogers came together for me and got my fi More

by iykman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was very well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Fantastic Adam was an excellent sales person. He knew my needs and stuck to them. Adam is a rock star. I appreciated that he presented me with a few options More

by FMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Adam Salameh
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the feedback. Adam is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Mario, Manny, Allen = THE DREAM TEAM Mario COMPLETELY turned my experience around and helped me come out on top in regards to my car needs! Mario, Manny, Allen = THE DREAM TEAM! More

by Mehnlehseh Boayue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this great review! We're excited to hear that Mario, Manny, and Allen took care of you! They are assets to Rogers Auto Group & Rogers Chevrolet and we appreciate all they do. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 23, 2018

Very Helpful I went in to have an appraisal done on my car. Holly met me at the front desk and helped me from there. She was interested in helping me and providi More

by Ctay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Burd
Feb 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us. Holly is an asset to Rogers Auto Group & Rogers Chevrolet, and it is encouraging to hear she impressed you by delivering our trademark service. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 21, 2018

Another satisfied customer Allen is the man, This is the eighth vehicle that we purchased from Rogers Auto Group, and the customer service there is phenomenal. I needed to get o More

by Ctemple23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Allen Washington, Manny Moreno
Feb 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Allen’s sales excellence is always consistent, and I’m glad your experience with him supports that. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 21, 2018

Allen is the best This is the second time that I went and visited Allen at Roger's Auto Group and this is the second time he came through for me and put me in a new 201 More

by NilaJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Allen Washington, Manny Moreno
Feb 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Allen could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 20, 2018

Red Carpet Treatment Issac our salesperson is a Very Good Salesperson. He walked around with us and found the vehicle that my wife would be happy with. I would only buy fr More

by EliasK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston, Victor Ordonez, Lorena Krzyzak
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you very much for this great review! We're excited to hear that Issac took care of you! He is a great asset and we appreciate all he does. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Great customer service Everyone was very friendly, Austin assisted me with my purchase and listened to what I was looking for and presented me with a vehicle within my budge More

by Netrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave this review. Our staff prides itself on providing an efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Austin was attentive to your needs. Give us a call if you have any further questions! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Austin is the best! Austin helped me so much. I just completed a chapter 7 bankruptcy and he worked hard to get me approved. I’ll recommend this dealership to everyone. More

by Martini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Austin worked hard enough to get you approved and was able to help you. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

February 19, 2018

Everyone friendly and helpful , Courteous Pleasant very helpful and listen to you when you talk and give you what you ask for not what they wanna give you and try to convince you o More

by Sharell Lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura in the bdc area, Danny Lopez
Feb 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate the kind words, Sharell. We look forward to seeing you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

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