Napleton Downtown Chevrolet Buick GMC

Rogers Auto Group, I want to again commend your entire Rogers Auto Group, I want to again commend your entire Dealership Organization for the honest upfront approach to Parts Sales and Service. This Dea Rogers Auto Group, I want to again commend your entire Dealership Organization for the honest upfront approach to Parts Sales and Service. This Dealership continues to be one of the most pleasant Dealerships I have ever dealt with! Brian Jones was very pleasant to deal with while I was picking up my new GMC Sierra 1500 SLE 4X4 Z-71 after your team had the bed liner sprayed in and bed finder wells installed at a nominal fee! I stopped by the Parts counter to purchase a few accessories for my truck, again without being overcharged and paid less than online prices. I will continue to recommend your Dealership to everyone I know and I cannot thank you enough for taking the steps to do old fashion good as a hand shake business! Sincerely, John Powers More

December 23, 2010 I went into Roger's Auto Group located at 2720 S. Michigan in Chicago because I had a flat tire. Two hours later I received a call from the services center informing me that my back right at 2720 S. Michigan in Chicago because I had a flat tire. Two hours later I received a call from the services center informing me that my back right rim was bent and it would cost me $467.24. $387.29 for the rim and $79.95 for the labor. When I arrive at the service center I was informed that it would be 4 to 5 days to get the rim back, therefore I need to pay right away in order to get the rim back as soon as possible. So I went back to Rogers got my old rim back, and then took my car to Castle Buick in North Riverside, and I spoke with a Louis Mathews (salesman)and he stated they will take a look at the rim and he wiil contact me when they find the problem. Come to find out my rim was not bent, my tire was sealed and I have been driving with no problem since that day. I live within walking distance from Rogers Auto Group and at this point I will not even let them change the oil in my car. I plan to inform all my family, friends and even enemies that if you go to Rogers Auto Group be prepared to get jipped. More

Anthony was a pleasure to work with, I wanted a new car but with a cheaper car note because I was paying too much money for my old car and Anthony made it happen, he entertained us thought our visit, kept but with a cheaper car note because I was paying too much money for my old car and Anthony made it happen, he entertained us thought our visit, kept me laughing at his stories while we waited for our paper work to be completed, he was extremely helpful into getting me to do what was best for me, I've never worked with a more honest salesman in all of my years of buying cars, I know a few people that are interested in buying a car and I will definitely recommend Anthony without a doubt, Thank you Rogers Auto Group for hiring such a dedicated employee. I am so happy with my purchase and I love the service. Carolyn/Valerie Gordon More

Called and scheduled a test drive with Anthony. The guy seemed nice enough and I was hoping no one would buy the car before Monday. My wife and I had someone pick our son up from daycare so that we could h seemed nice enough and I was hoping no one would buy the car before Monday. My wife and I had someone pick our son up from daycare so that we could head straight to the dealership. Our test drive was scheduled for 6 and we got their a few minutes early. We walked in and told the first person we saw that we were there to see Anthony. He just stepped out he will be back the guy replied. Fair enough we are a few minutes early. We browse around the show room getting smiles from the sales guys. At 6:20 we tell the receptionist to get us someone else, because no one knows where Anthony is. The receptionist tracks down Bob. We tell Bob that we were scheduled to test drive the Lexus RX330. Bob goes to grab the keys. It is now around 6:30. He comes back 5 minutes later and says..uh umm the Lexus is at the shop for repairs. Really? At the shop for repairs? Couldn't you have said it is out being inspected? Something other than out for repairs. But wait it gets better. Bob apologizes,but states that although the 2005 Lexus we want is not there, he has a 2006. Would you guys be interested in looking at that? Of course we replied. Why don't we meet you on the lot. (It took Bob sometime to find the key for the last vehicle) We go to the lot and walk the entire lot looking for this 2006 Lexus. About 10 minutes later Big Bob shows up with a key (yay), but he begins to explain that the 2006 was a key for a vehicle that has already sold. Bob starts in again with his apologies. I stop him and tell him and tell him this is a waste of our time and we have paid a baby sitter. He tells me he understands and that he is sorry. I tell him to tell Anthony to lose our number and don't bother to call. Bob gave me his card and I took it. I am pretty sure it is in the trash. Never do business with these people. They are horrible. More

I have a repo and I'm 36,000 in the hole and credit shot now bc they lied 2 me telling me the only way I can get of a chevy trailbrazer 2007 and get in another truck was 2 keep it and call loan company 2 co now bc they lied 2 me telling me the only way I can get of a chevy trailbrazer 2007 and get in another truck was 2 keep it and call loan company 2 come get it and tell them I didn't want it and they will write it off and I wouldn't have 2 pay nothing but they were wrong now I have a repo of 36,000 my credit shot now and the loan company talking about taking 15 percent of my check until the truck payed off More

I'm so happy that I've found this site because I had the exact problem a week ago. Carmella at driverloans.com told me that I was definitely approved and that it wasn't a pre-approval, it was guaranteed. <b exact problem a week ago. Carmella at driverloans.com told me that I was definitely approved and that it wasn't a pre-approval, it was guaranteed. <br><br>She actually quoted me a $28,000.00 approval. I called more than once to verify that this was an actual approval without a cosigner, which is how I filled out my online application and she explained that it was definitely; I would drive home that evening.<br><br><br>I explained to her that I didn't have any transportation or anyone to bring me so I would have to take public transportation from the far South Suburbs to 27th and Michigan so I really need to know if I would be approved or not and she said that the approval was final and they needed me to come down to find a vehicle that would fit this approval price. I took my wife and two kids because everyone was excited that we were approved for a vehicle (yeah right) little did we know.<br><br>I was supposed to see Mike Salami; they somehow redirected me to a guy named Wally who could have cared less about my situation. He provided me with two options one being to have a cosigner which I told them before hand that I didn't have and was reassured that I didn't need one and two was to have $4500 down, which I didn't have also but they reassured me that this loan didn't require any money down. <br><br>After I told Wally that neither one of his options would work for me he got up from the table and walked away leaving me baffled, no explanations what so ever. When I expressed disappointment to the me at the finance desk they suggested that I have someone else on the loan with me, completely out of our agreement, they also informed me that the cosigner was to strengthen the income that credit didn't matter with their lenders because they looked primarily at income and since my income was good but I hadn't been on my job that long I needed to add someone who would only be on the loan for 12 payments and then they would automatically be dropped from the contract. <br><br>They promised that a deal would get done, I told them that I could call my Dad but his credit was shaky and Elliot, the Sales Manager told me that it didn't matter. I called my Dad, he gave them his information with the impression that they would be able to put him in a vehicle as well, also, they said since my wife was there that it would hurt to run her and put her on the deal which I explained that her credit was bad but once again it didn't matter.<br><br> Elliot gave me the craziest explanation as to why three people would have to go on one car deal, he stated that banks look it more in favor of income that credit when you have more people involved.<br> More

we were told on the phone we were definately approved for a loan(we applied at driverloans.com) (a scam) I told Nick we are traveling far by public trans. lugging a car seat and our 3 yr. old son so if there a loan(we applied at driverloans.com) (a scam) I told Nick we are traveling far by public trans. lugging a car seat and our 3 yr. old son so if there is a chance for any problems we have to know now. Told him we have no co-signer and he said no problem, you have already been approved, you will definately drive a car home! When we got there we were helped by some other guy who told us they could not get us approved. We told him what nick said on the phone and he left his desk to come back later and say that nick was being fired and his supervisor tony would be in in half an hour to help us. Told us to go to waiting lounge and we would be notified when tony S. got there. We waited almost 2 hours with our 3 yr old when my husband finally went to ask how much longer and the guy who told us to wait said he would see if tony is there yet. He then waited till he thought we wearnt looking and sat at TONY'S desk to mumble about us. Tony then called another couple over to help them instead! We then saw and heard him call Nick over, the guy who got fired(ha-ha), to help him. My husband said "look, thats Nick" and asked if he spoke to his wife on phone and Nick tried to act dumb(not a difficult task) and said "no, which nick are you looking for?" We knew it was the same nick who told me on the phone "congratulations, you're approved!" All of the people we were told were "not in yet" were there the whole time! They totally ignored us and left us in the waiting area on purpose hoping we would eventually leave which we did, only to have to take another 3 busses and a train, taking 2 1/2 hours to get back home. We had other very important things to do that day, my husbands only day off, and blew them off because Nick told us we were approved no matter what and would DEFINATELY drive a car home that day 3/31/04. We have NEVER been LIED to so boldly and treated so badly at any place we have been!!!! This is the WORST car dealership we have ever been to!!! They made fools out of us and laughed at us when we turned our backs. Driverloans.com and Rogers Auto Group are a major SCAM!!! DO NOT GO-YOU WILL REGRET IT!!!! More