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Napleton Downtown Chevrolet Buick GMC
Chicago, IL
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,035 reviews
November 08, 2019
Horrible sales team Always try to scam customers , I was working on a deal to Buy a car from there and the salesman and his manager literally told me I don’t think you Always try to scam customers , I was working on a deal to Buy a car from there and the salesman and his manager literally told me I don’t think you will be able to buy a car and maybe you should go somewhere else . I was so disturb from their answer and promised myself and a told all my friend never come to this dealer ever . More
by Mido
Employees Worked With
Kevin Benavides, Brian Benavides, Wally Doleh, Mario Tarchala, Victor Ordonez
August 24, 2019
We love our Hyundai Kona Had a great time with Chris Davis at Rogers and are loving our Hyundai Kona. Everything was very professional and Chris made everything easy to get t Had a great time with Chris Davis at Rogers and are loving our Hyundai Kona. Everything was very professional and Chris made everything easy to get through. Highly Recommend. More
by inkless1
Employees Worked With
Christopher Davis
June 09, 2019
Awesome service experience!! The Service Manager, Tony Serpico, and his team made me feel like a special customer. I came in to purchase and get a bed liner installed in my GMC C The Service Manager, Tony Serpico, and his team made me feel like a special customer. I came in to purchase and get a bed liner installed in my GMC Canyon. Rick Villasenor in the Parts Department found me a Chevy Colorado liner with the same fit for a lot cheaper. They had it installed while I waited and were extra accomodating to make sure I could apply my GMC Rewards points toward the purchase. I will definitely come back here for all my service, and would highly recommend it to others. More
by Neil75
Employees Worked With
Tony Serpico, Rick Villasenor
April 15, 2019
Great Service Thank you Brian and Austin. I walked in there with negative energy and walked out with a gigantic smile and a set of car keys. I was ready to give up Thank you Brian and Austin. I walked in there with negative energy and walked out with a gigantic smile and a set of car keys. I was ready to give up and walk out and Austin stopped me and said give him 15 more minutes.... I'm glad I decided to wait, he promised me a vehicle and I left with a vehicle. They did everything in their power to make sure I left in an ecstatic mood. Thank you guys again. More
by Rashonda
Employees Worked With
Brian Benavides, Austin Osa
January 28, 2019
Excellent Service Austin at Rogers Auto Group was very processional. He provided great customer service to my husband and I. The service they provided was very wonderfu Austin at Rogers Auto Group was very processional. He provided great customer service to my husband and I. The service they provided was very wonderful. More
by Vincent922
Employees Worked With
Austin Osa
January 21, 2019
SALESMAN OF THE YEAR-DANIEL NINO My experiences at Rogers are nothing less than perfect. I've purchased 3 vehicles from Rogers Auto Group and every one of them has run great. Daniel My experiences at Rogers are nothing less than perfect. I've purchased 3 vehicles from Rogers Auto Group and every one of them has run great. Daniel Nino has been my salesman for years and he's a great guy. If there was any salesman that you'd want to ever have selling you a car it would be him. He's always on top of everything, whether it be an extra key or an oil change. He's always willing to help you out and make you feel #1. He's been in the business for years and I've recommended many people to him and they have nothing but good things to say about him. He's very proficient, and on the ball with everything. He makes buying a car actually easy and enjoyable-if there is such a thing. If he didn't have what I wanted he made sure that he got it for me. If there's an award for the best salesman in Chicago he should receive this honor by far. A lot of salesman are con artists, but he makes you feel like family. I recommend Daniel Nino when buying a car. More
by littlekris2
Employees Worked With
Derrick Parks, Dewayne Parks-Great Service Consultants, Danny Nino
November 07, 2018
Great experience My wife and I had a great experience leasing our 2018 Hyundai Tucson from Rogers. Our salesperson Christopher Bradley was great to work with and real My wife and I had a great experience leasing our 2018 Hyundai Tucson from Rogers. Our salesperson Christopher Bradley was great to work with and really knows his stuff. Christopher explained all of the vehicles features during the test drive and helped with a follow up service appointment. Christopher made himself available (and still does) throughout our leasing process. Sales manager Brian Benavides also did a great job answering my many questions when I initially contacted the dealership via email. Brian continued to offer expert help and guidance during the leasing process. Great job! More
by Steve
Employees Worked With
Brian Benavides, Christopher Bradley
October 10, 2018
Great Experience Great experience working with Adam and his trainee, both were very friendly and worked to get us what we wanted. This was the first time purchasing a Great experience working with Adam and his trainee, both were very friendly and worked to get us what we wanted. This was the first time purchasing a car was not a headache. In the past it has taken all day to get everything done. NOT here the whole process took about 3 hours... Who buys a car in 3 hours? Well you can here!! Adam was great we never felt pressured to buy something we didn't want. I have already recommended Adam to my coworkers. Thank you to everyone who made our car buying experience easy!! PS I'm loving this BMW... More
by theflemings
Employees Worked With
Adam Salameh
September 29, 2018
Excellent I would just like to thank Chris and August for making this experience very good for me they were very patient and really worked with me to get the be I would just like to thank Chris and August for making this experience very good for me they were very patient and really worked with me to get the best deal for me i am so so happy i will send friends and family here. Thank you.???????? More
by Amcis123
Employees Worked With
Austin Osa, Christopher Bradley
August 23, 2018
The salesman Chris Bradley Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley my salesman was extremely helpful and super professional in getting me into my 2015 Nissan Versa. The finance manager was great as well giving me a car note I can work with !! More
by Tgray
Employees Worked With
Manny Moreno, Christopher Bradley
