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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

November 12, 2024

I appreciate how Todd looked out for me so that I was able to use my Buick rewards. More

by SheilaEctor67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
November 03, 2024

Excellent 10+ thank you very grateful everybody’s I recommend them!!!!!thank you thankyou thank More

by Jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stone and lewis
October 18, 2024

Was treated like a king. There staff are the best. Try to see yourself. I had to sunroof problem and needed it fixed. There told to get there as as I can.At the end. They wen More

by corianogoriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 15, 2024

It's cool. Great customer services. Second car purchase at this location. I've recommended so many people here and they're all satisfied. More

by Chevytrax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and bill
September 27, 2024

First wheni arrived at the dealership I didn't have to wait a long time before being seen.I was inaand out ina jiffy.The attendant was nice and answered all my questions.The price was not too bad. More

by Everready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,Arce
September 22, 2024

Took my Buick Encore for a Oil Change and and Hector Cuevas was very nice! More

by mcampillo10952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
September 17, 2024

Everything got fixed the only problem I had is I was told I’d be picked up Saturday morning and brought to the dealer to get my vehicle and I was never picked up and I had to take Uber that was disappointing More

by Sgtvolpe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
August 30, 2024

I purchased a new vehicle that was actually a demo not advertised as such. There were mats missing and we were promised them since April.... it's now almost September and I've gotten nothing but the run a More

by eberrios319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raphael Ebisi
August 17, 2024

Professional oil change service was provided from beginning to end! Thank you Napleton team you are great! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cessac
August 17, 2024

Raphael Ebisi was a great sales consultant and I enjoyed working with him. He was very patient and made sure I got what I needed and wanted. More

by westhelen1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi
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