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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.6
1,020 Reviews
Call Dealership (312) 300-2384
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,020 reviews

March 24, 2025

Todd was very professional and explained the steps to me for this visit as well as overall being courteous. More

by Tonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 25, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Tonette, we're delighted to hear that Todd provided you with professional and courteous service at Napleton Downtown Buick GMC. Thank you for sharing your experience!

March 21, 2025

My vehicle was worked on and promised to me and delivered in a timely manner More

by NurseJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 24, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave a wonderful review for Napleton Downtown Buick GMC!

March 18, 2025

My experience with the service dept at Napleton Downtown was excellent! Everyone I encountered From the time I called to make an appointment to when I pulled in l, down to the guy that pulled my car up for More

by cookpatlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Mar 19, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your positive experience with the service department at Napleton Downtown Buick GMC! We're glad to hear that Hector and our team provided thorough, professional, and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

March 16, 2025

I had a wonderful experience with Todd! He was professional and handled my situation perfectly auto service! We be asking for him as my service guy on my future visits’ Thank you Todd! More

by ingrid.kilgore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 17, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that Todd provided you with such a wonderful experience at Napleton Downtown Buick GMC, Ingrid! It's great to know you'll be returning for future visits. Thank you for sharing your feedback!

March 15, 2025

Mr hector works great with people he does a great job in pleasing the customers More

by artiejohnson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Mar 17, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words for Hector! We appreciate your support here at Napleton Downtown Buick GMC.

March 14, 2025

Service dept personnel were helpful & courteous. Communicated during the service period & kept me informed. Service was completed as promised. More

by Sreeram.nair63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

We're delighted to hear that our service department at Napleton Downtown Buick GMC provided helpful and courteous assistance. Keeping you informed throughout the process is important to us, and we're glad everything was completed as promised. Thank you for your feedback!

March 14, 2025

Answers questions, Courteous, Efficient, Friendly, Helpful. Go over and beyond to assure best advantage for customer More

by queenmaryofbethany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Report | Print
Mar 16, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words! We're delighted to hear that our team at Napleton Downtown Buick GMC provided such a positive experience. We appreciate your feedback and look forward to serving you again in the future!

March 13, 2025

It was easy to schedule the appointment and all of the employees were friendly and helpful. More

by woodyapd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cuevas
Report | Print
Mar 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

It was our pleasure to assist you. Thank you from all of us here at Napleton Downtown Buick GMC!

March 13, 2025

I totally would recommend Napelton for service. It’s the best! Todd is wonderful. Everyone there is very friendly and helpful. More

by cloudy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Mar 14, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recommending Napleton Downtown Buick GMC! We're delighted to hear that Todd and the team provided friendly and helpful service. We appreciate your support!

March 11, 2025

Very professional, I highly recommend my sales man was Issac he want stear your wrong More

by sharrise1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Houston
Report | Print
Mar 12, 2025 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reviewing Napleton Downtown Buick GMC! It was so kind of you to share your experience.

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