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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

Overview
Reviews
Vehicles
4.6
1,197 Reviews
Call Dealership (872) 225-3620
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2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,197 reviews

March 03, 2026

Will definitely recommend others to purchase a vehicle and service thanks Service Rep.Martin and Service Manager Jim More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.Martin and Service Rep Jim
Report | Print
Mar 04, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Ken, your feedback is music to our ears! We’re thrilled to hear you had a good experience with Martin and Jim. Thanks for choosing Napleton Downtown Buick GMC!

March 02, 2026

Mike is great he fix my windows when they let down on there own mike look AT my radio I'm very happy with his kind help More

by cgilesm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Todd Morrison, James Gruman, Michael Acre, Sandra Cardona, Hector Cuevas, Brian Jones, Manny Diaz, Hillary Fields
Report | Print
February 28, 2026

He was very professional and made sure that I got the service I needed. Very positive with Todd. This was the first time my visit there was this positive. Todd is good! More

by brady_antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
February 25, 2026

Due to it was my first time getting service everyone was nice and professional. Especially Todd he was alsome More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Feb 25, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

We're glad to hear Todd and our team made your first service visit a great one! We appreciate your business and look forward to serving you again at Napleton Downtown Buick GMC. Safe travels!

February 24, 2026

My experience at dealership was great. The service person explained everything so I could understand More

by Patricia Whitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison, Brian Jones, Hillary Fields
Report | Print
Feb 24, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the 5-star review of Napleton Downtown Buick GMC, Patricia! We're thrilled your experience was a great one.

February 19, 2026

The buying process was easy, Yancy was amazing. He listened to what i wanted, gave me some options, he even looked for options at other dealers. He explained the options and went through the vehicl More

by Garzaac97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yancy
Report | Print
Feb 19, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with Yancy and the Napleton Downtown Buick GMC team! Enjoy your new vehicle!

February 18, 2026

Excellent service and comfortable waiting area. My service advisor Todd was very knowledgeable and helpful in assisting me with my vehicle. The technician David took care of the maintenance needed More

by Poochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Plachta Technician , Todd Morrison
Report | Print
Feb 18, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Poochie, we're delighted to hear you had a positive experience with our team at Napleton Downtown Buick GMC! We’re glad Todd and David provided excellent service and a smooth maintenance process. We look forward to serving you again. Safe travels!

February 18, 2026

Great service and excellent customer service from G. N.C.Team members made me feel at home More

by Patricia Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acre
Report | Print
Feb 19, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Patricia, your kind review warms our hearts! Thank you from the Napleton Downtown Buick GMC Team.

February 06, 2026

Thorough and upfront with pricing and vehicle needs. Would recommend and have been a customer for 5 years More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Morrison
Report | Print
Feb 09, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

JT, we truly appreciate your loyalty and your wonderful feedback! Thank you for choosing Napleton Downtown Buick GMC and for recommending us. We look forward to serving you for many more years!

February 05, 2026

I have always had good experiences here my car was taken in at my àppointment time everything i requested was taken care of in a timely mannered and my car was washed before it was returned to me i am very More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acre
Report | Print
Feb 05, 2026 -

Napleton Downtown Chevrolet Buick GMC responded

Dee, we're glad you had a seamless experience at Napleton Downtown Buick GMC. Your satisfaction is our priority, and we look forward to serving you again!

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