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Napleton Downtown Buick GMC

Chicago, IL

3.9
987 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 987 reviews

April 18, 2018

Best Customer Service EVER!!! Every aspect of my experience there was high quality. The sales representative, Isaac Houston, was most exceptional. He provided high quality custom More

by Rogersauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston
April 18, 2018

Great customer service! I wasn't planning on purchasing a car during my first visit, but they found me the vehicle I wanted, exact color, style, everything, so I signed and I More

by cosmokaiser530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Austin Osa
April 18, 2018

New car purchase My last three cars were purchased thru RAG . The service has always been first rate . The selections made available to me were great and my salesman f More

by bq_561958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Cade, Manny Moreno
April 17, 2018

Joanne's Buick Allen Washington was my salesperson and he was very helpful with the whole sales process very courteous and very patient with helping me set up all th More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Scher John Scher, Mario Tarchala, Allen Washington, Victor Ordonez, Lorena Krzyzak, Daniel Methene
April 11, 2018

Don’t sleep on the new guy! Daniel is new to Rogers, but has a great manner when working with him. He actually listens to you and tries hard to get you into a car you want and r More

by CRAZYNCHICAGO1
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Manny Moreno, Daniel Methene
April 11, 2018

Very Helpful Christopher helped me out of my previous car lease that was ending, and got me in the new car I was really looking forward to having. Thank you! More

by Zee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bradley
April 11, 2018

My hubs finally has a CAR!!! This place was great!!! August Brian and Manny did an awesome job today. They made sure my husband left with a car and it was an SUV!!! More

by Jackspod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Austin Osa, Manny Moreno
April 10, 2018

Patient and professional. I was shown several vehicles and test drove them, each car I saw I was impressed with, I asked questions and got good answers and was given a few sug More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Methene
Apr 11, 2018 -

Napleton Downtown Buick GMC responded

Thank you for this amazing review, Lexus! We really appreciate your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 04, 2018

Wonderful Christopher was wonderful. He Made sure i walked out with a car that i actually liked. The process wasn't too long. Great customer service. More

by Adrienne Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Bradley
Apr 11, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Christopher. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 02, 2018

Magical Associates I worked with Russell Cage. I really didn’t think I was gonna be able to get a car when I walk d in the door, but I drove out with a fully loaded SUV More

by Erica D Folk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Russell Cage
Apr 04, 2018 -

Napleton Downtown Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Russell was able to meet your needs. We look forward to assisting you with your future sales and service needs. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

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