Back

Napleton Downtown Buick GMC

Chicago, IL

3.9
987 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 987 reviews

May 07, 2018

It was great They are good work. And the work good with customer. Help with my car price and told me about trading in a car. They good work More

by Sexylady8568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Mario Ivey, Raphael Ebisi, Jose Ibarra, Christopher Bradley, Danny Lopez
May 08, 2018 -

Napleton Downtown Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

May 02, 2018

Great Customer Service Adam was very personable and made this experience pleasant. He followed up to ensure that I was satisfied with my vehicle in addition to giving me the More

by triceyb913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
May 08, 2018 -

Napleton Downtown Buick GMC responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Rogers Auto Group & Rogers Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 27, 2018

Honest, Fair Process We came in with the price in mind (the listed internet price) and bought the car at that price. No haggling, no hassle, and that is all due to the fol More

by lennonm78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
May 01, 2018 -

Napleton Downtown Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 25, 2018

Excellent service Great service from beginning to end i highly reccomend them. Adam was excellent really worked hard to get me the best deal. Great place most definitel More

by Demhaslett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Adam Salameh
Apr 26, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Adam and the rest of our team provided great service to you. We look forward to working with you again! Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 24, 2018

Awesome Experience Allen W I recently purchased a 2017 Buick LaCrosse. I did all of my normal prep work, being in the finance industry for more than 25 years. I arrived to meet More

by Wilson Michelle 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Apr 26, 2018 -

Napleton Downtown Buick GMC responded

Reviews like yours are truly a breath of fresh air! Allen is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 24, 2018

GREAT My experience Rogers Auto Group was excellent, myself salesperson Allen Washington was very professional and helpful in getting me out of a vehicle th More

by Devoniaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Mario Tarchala, Allen Washington, Victor Ordonez, Manny Moreno
Apr 26, 2018 -

Napleton Downtown Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new 2018 Buick Encore. Allen is an asset Rogers Auto Group & Rogers Chevrolet, and it is great to hear he was very professional and helpful during your recent visit with us. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 24, 2018

Salesman I was very excited when i walk into the dealership.. i was greeted right away... i would recommend this dealership to my friends and family More

by Helenj66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Danny Lopez
Apr 26, 2018 -

Napleton Downtown Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 19, 2018

Another Great Shopping Experience Once again Mr. Allen Washington exceeded my expectations in helping me select and purchase my Chevy Cruze Limited. He understood and complied with my More

by The Jacksons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Manny Moreno
Apr 26, 2018 -

Napleton Downtown Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Allen was able to exceed your expectations and provided you with an exceptional experience. Feel free to call or stop by if there's anything else we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext: 1702, markr@rogersautogroup.net

April 18, 2018

Best Car purchase experience ever I cannot thank Jose,Kevin and Lorena enough for assisting me with my new purchase. I have purchased several cars from other dealers previously and thi More

by Tanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Jose Ibarra
April 18, 2018

Great Service As a first time buyer I had alot of questions and doubts but every employee there was very hopeful. Evrything was put upfront and in a very simple wa More

by delvino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Victor Ordonez, Christopher Bradley
...
8
...