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Napleton Downtown Buick GMC

Chicago, IL

3.9
987 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 987 reviews

June 12, 2018

Buying a new car IT WAS A GREAT EXPERIENCE EVERYONE THAT WORKED WITH ME WAS HELPFUL and iam very satisfied with my purchase sorry for late response awesome work thanks More

by Jerry herron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Jun 13, 2018 -

Napleton Downtown Buick GMC responded

Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 06, 2018

Easy and Fast Danny was prompt, attentive and friendly.....he made my experience at the dealership a great experience! I love my Chevy Spark! Thank you for all your More

by Mary,jane123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Manny Moreno
Jun 08, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danny was prompt, attentive, and friendly during your visit and that you love your Chevy Spark. If you have any questions, please don't hesitate to reach out to us again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 05, 2018

Bought new car today, paid in full! Jose Ibarra, our salesperson was all I could wish for and more! He is courteous, knowledgable and made me want the car we purchased, so much that I h More

by Patricia C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Jose Ibarra
Jun 06, 2018 -

Napleton Downtown Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new car. Jose is an asset to Rogers Auto Group & Rogers Chevrolet, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 26, 2018

Happy customer I really appreciated the great customer service from you Mr.Bradley,you work with me to get the car I wanted and I'm satisfied, thank you! More

by Toya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Christopher Bradley
May 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you for your kind words! We appreciate Christopher as well as the rest of our staff and we are thrilled that they have provided you great customer service. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 25, 2018

Very Happy. Hi. Just wanted to say how impressed I was with the upstanding customer service that Rogers Group provided during my recent visit for my car purchase. More

by Very happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
May 30, 2018 -

Napleton Downtown Buick GMC responded

We appreciate your input. Glad to hear that you are impressed with the service we offer here at Rogers Auto Group & Rogers Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 11, 2018

I had a great experience the sales person work with me The sales person work with me work me on a great deal for my car i was so happy and please with him and I was so happy when I left the deal I would re More

by Vivianb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Danny Lopez
May 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 11, 2018

Above and Beyond the Call of Duty This is the second car that we have purchased from Rogers Auto Group. Our daughter also purchased a new car from them.. We were treated with the utm More

by sgaston712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Walter Cade, Victor Ordonez
May 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you for your feedback and we can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 09, 2018

The environment was welcoming and staff was attentive. Upon entering the dealership staff was available to answer questions and assign a salesperson. Daniel was able to address my questions and was able to More

by anrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Methene
May 15, 2018 -

Napleton Downtown Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rogers Auto Group & Rogers Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 08, 2018

Awesome experience!!!! Roger's Auto Group turned out to be the best place for me to buy my first vehicle. Danny Nino was very friendly and made the car buying process as eas More

by Kevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Lorena Krzyzak
May 09, 2018 -

Napleton Downtown Buick GMC responded

It was a pleasure to read about your first buying experience working with Danny. Congratulations on your new car! It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 08, 2018

Friendly Service My Chicago friends if you are looking for a new car go check out this place and ask from my brother in law Gary. He will help u get into a great deal More

by shannonstillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sadowski
May 09, 2018 -

Napleton Downtown Buick GMC responded

Gary is truly an invaluable asset and we appreciate everything that he does. Thank you for leaving us your feedback. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

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