Back

Napleton Downtown Buick GMC

Chicago, IL

3.9
987 Reviews

2720 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 987 reviews

September 29, 2018

Excellent I would just like to thank Chris and August for making this experience very good for me they were very patient and really worked with me to get the be More

by Amcis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa, Christopher Bradley
Oct 02, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Take Care, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

August 23, 2018

The salesman Chris Bradley Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley More

by Tgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Christopher Bradley
Aug 29, 2018 -

Napleton Downtown Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Take Care, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 23, 2018

Outstanding service I would love to thank Daniel Nino for all the time and dedication he invested in helping me get the car I love. I’ve been getting lots of compliments More

by Fanila87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Danny Nino, Lorena Krzyzak
Jul 27, 2018 -

Napleton Downtown Buick GMC responded

Thank you for leaving us this review, Fanila87. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see Rogers Auto Group anytime! Take care. Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 23, 2018

Friendly. No BS. What more is there to say? The sales staff and management worked with me on the price in a non-aggressive manner. It was friendly and actually enjoyab More

by jbowman83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Krzyzak, Christopher Bradley
Jul 27, 2018 -

Napleton Downtown Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 05, 2018

Happy Customer I have been a customer of Rogers auto for over 8 years. I decide to purchase a new car. I went in with a list of must haves and everything was include More

by AWESOME621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt S, Allen Washington
Jul 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 05, 2018

Sales staff went out of their way to help me. I was recently turning in a lease and was really impressed with the sales staff and the service dept. With the way they helped getting the vehicle equ More

by Miller,Dennis, 50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lopez
Jul 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Rogers Auto Group. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

Jul 30, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Rogers Auto Group. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 30, 2018

Excelent Service I was a little apprehensive about keeping my appointment today, because of all the negative things that are said about car dealerships in general th More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Brian Benavides, Mario Ivey, Manny Moreno
Jul 03, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mario. Please let us know if we can ever help you in the future. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 21, 2018

Great Car Buying Experience It's been 15 years since I last bought a vehicle. I was dreading a very stressful experience. Fortunately, I was pleasantly surprised by Walter's and More

by Sharona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade, Lorena Krzyzak
Jun 22, 2018 -

Napleton Downtown Buick GMC responded

Thank you so much for this lovely review. We are happy to hear that Walter and Lorena provided you a very pleasant car buying experience. We’re excited to work with you again in the future. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 19, 2018

Adam Salameh - Great / Positive Customer Experience Rogers Auto Group, I would like to give my gratitude and apprecation to Adam Salameh for taking care of me when I was visiting your location on 6/1 More

by Geo14344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Jun 20, 2018 -

Napleton Downtown Buick GMC responded

Reviews like yours are truly a breath of fresh air! Adam is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 14, 2018

Easier than I would've imagined Never, ever had such a rapid, car buying experience before. Walter was efficient, knowledgeable, and patient with me. I would definitely return and te More

by tyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade
Jun 20, 2018 -

Napleton Downtown Buick GMC responded

Thank you very much for this lovely review and for spreading the word of your excellent experience. We are delighted to hear Walter was efficient, knowledgeable, and patient during your visit. We look forward to your next visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

...
6
...