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Napleton Downtown Buick GMC
Chicago, IL
987 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 987 reviews
March 31, 2018
Mario rocks!!!!! At first I was disappointed but I'm a happy customer. Mario & the Roger's team worked with me to get me in motion again. I'm forever grateful! At first I was disappointed but I'm a happy customer. Mario & the Roger's team worked with me to get me in motion again. I'm forever grateful! More
by Myishajw
Employees Worked With
Mario Ivey, Lorena Krzyzak, Manny Moreno
Helpful March 30, 2018
2018 colorado Just got my new 2018 colorado from Rogers! I worked with Mario (manager) and Ramses (sales) and Lorena (finance shes the best!!!) Everyone from my fam Just got my new 2018 colorado from Rogers! I worked with Mario (manager) and Ramses (sales) and Lorena (finance shes the best!!!) Everyone from my family buys their cars here since 1999 best place to get your vehicle from as well as getting your service done. Overall 5 stars!!! More
by Kamil
Employees Worked With
Mario Tarchala, Ramses Mejias, Lorena Krzyzak
March 30, 2018
Great service They was very consistent and had my best interest ! Great place to get a car!.they made sure that i got a good car in my price range they are great sa They was very consistent and had my best interest ! Great place to get a car!.they made sure that i got a good car in my price range they are great salesman More
by Donnetta Bowdry
Employees Worked With
Brian Benavides, Russell Cage
March 26, 2018
Good experience. Great car. I went into Rogers having a good idea of what I wanted, but Austin put me right in the car that was perfect for what I was asking. He knew what wanted I went into Rogers having a good idea of what I wanted, but Austin put me right in the car that was perfect for what I was asking. He knew what wanted and quickly matched me up with what I needed. The dearlship was busy on a Saturday so it felt the process was drawn out a little bit more than it needed, but at the end of the day, Rogers Auto Group was great and I would definitely recommend working with both Austin and Wally. More
by nar22
Employees Worked With
Wally Doleh, Austin Osa
March 24, 2018
If I could rate lower i would Let’s just say if you have not so good credit, turn around 1. I saw Allen on my first day - not very personable but he made it work. He did his job Let’s just say if you have not so good credit, turn around 1. I saw Allen on my first day - not very personable but he made it work. He did his job found me 2 lender. Told me the offer is good for 30 days. I came back in 6 and did everything he told me to do. Came back on his off day (why did I do that!) Also the manager that was working with him did a job well done also. I will give credit where credit is due. I wasn’t prepared when I came in. 2. I saw PJ 6 days later, work with and his manager. It was a disaster!!!! Pj told me I had average credit so Continuously running my credit wasn’t going to hurt it. I told him coming through the door I didn’t want them to run my credit anymore. Low and behold I got a notification while still in the office that they ran my credit. They had no lender no car and credit ran over and over. We redid everything over and the came up with nothing! 3. After it was clear I wasn’t getting a car that day the manager was totally rude and completely ignored me when I asked him why did he continue to run my credit when ask them not to and Allen and the other manager had already found 2 lenders. I gave them both the card that Allen had given me with the 2 lender offers on it . They completely ignored me . Moral of the story it maybe who you know when you go into this place but it’s not Pj or his manager Oh I went in on a Friday when I saw pj, so you may want to stay clear on that day More
by Unreal
Employees Worked With
Allen Washington, PJ Smith
March 24, 2018
P J Smith-Outstanding Customer Service Mr. Smith was very professional, through and did a great job of explaining the facts about the type of car we were interested in purchasing, He also d Mr. Smith was very professional, through and did a great job of explaining the facts about the type of car we were interested in purchasing, He also did a very good job of explaining the options that were available to us. We can in to purchase 1 car, but because of P J we ended up purchasing "2" cars. He was very helpful in answering all of questions and concerns. More
by Florine Powell
Employees Worked With
PJ Smith
March 23, 2018
Excellent Dealership! Don Johnson, Brian & Ramses Mejias are AWESOME!! I can not thank this dealership enough! Went above and beyond for my family! Left with 2 cars! Great Don Johnson, Brian & Ramses Mejias are AWESOME!! I can not thank this dealership enough! Went above and beyond for my family! Left with 2 cars! Great customer service! Thanks again! More
by millerxxxx4
Employees Worked With
Don Johnson , Brian Benavides, Ramses Mejias, Manny Moreno
March 23, 2018
Kevin and PJ were great!!!!!! Very helpful and easy to work with. Made a tough decision a lot easier for me!!! Took their time with me and made sure I felt comfortable, which is ex Very helpful and easy to work with. Made a tough decision a lot easier for me!!! Took their time with me and made sure I felt comfortable, which is extremely important when making a big purchase. Will continue to work with this dealership in the future. More
by MRose
Employees Worked With
Kevin Benavides, Manny Moreno, PJ Smith
March 22, 2018
My Dealership Experience I had an awesome time picking out a new car! Everyone was so helpful and respectable! Ms. Pat made me feel very welcome and provided me with an AMAZIN I had an awesome time picking out a new car! Everyone was so helpful and respectable! Ms. Pat made me feel very welcome and provided me with an AMAZING experience!!! She’s the bomb!!! More
by cclamb2
Employees Worked With
Patricia Williams
March 22, 2018
Wonderful experience! I just want to say Jose and Kevin and Lorena are great. They are very helpful, professional and go above and beyond to make their customers happy. I just want to say Jose and Kevin and Lorena are great. They are very helpful, professional and go above and beyond to make their customers happy. More
by Mari2849
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Jose Ibarra
