Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
418 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 418 reviews
January 27, 2021
This is the second car we have gotten from Napleton Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extreme Chrysler Jeep Dodge. The new showroom is both beautiful and spacious!! Most importantly though is that everyone we saw and or dealt with were extremely helpful, courteous and friendly. Definitely one of if not the best car buying experiences we have ever had! More
by Dan2159
Employees Worked With
Other Employees :
Tommy Doty our salesperson! Great guy!
January 20, 2021
Love my sales person carlos valentin he was the best easy and fast would recommend all my friends and family any time thanks so much napleton clermont and fast would recommend all my friends and family any time thanks so much napleton clermont More
by Brendam126
Employees Worked With
Carlos valentin
January 14, 2021
I bought a 2020 Dodge Challenger, my sales man was Billy Patrick. I give him all 10’s he was the best. Thank you B Patrick. I give him all 10’s he was the best. Thank you B More
by Lisa L.
January 05, 2021
Like most car dealerships they tell you everything you want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end an want to hear at the time and try to hurry you through the process. Of course the problem happens after you sign and they don't hold up their end and then call and threatening you even though they dont fulfill their agreement. It has been over a month and still have not received a check that they have owed me because their detail guys are incompetent. Check was supposed to be ready over 3 weeks ago. Car gets home and was so dirty when youbstart cleaning you find scratches and imperfections and they aren't willing to correct any of it even though you had put less than 50mi on car it sits in garage. My salesman has message me at least 5x wanting a review and every time you voice concerns he says im only a salesman i just want review on me. Well its a bigger picture of dealership as a whole that is a problem. This dealership will not return your emails they will not return your calls they will exploit you while you are in person then absolutely will not follow through. When they call to ask how their service was you give honest feedback that is met with sorry but no follow-up. While car was in for service before this purchase last dodge i had even though purchased elsewhere while in for oil change they took it upon themselves to put their stickers and take my lic plate cover off and replace with their advertisement. Be careful here they are definitely wolves and i have bought many cars in my time by a landslide worst experience and still not over. After talking to few locals everyone has had same experience here that they would never return i will drive an hour away for oil change to avoid this dealership. More
by danheath21j
December 30, 2020
Unethical dealer. Runaway. They bait and switch the price. What they list as specs online are wrong. About ready to purchase a car at list price and they raised the price by thousands after the deal wa price. What they list as specs online are wrong. About ready to purchase a car at list price and they raised the price by thousands after the deal was written up. They advertised the vehicle as certified and then they said it was not certified and would cost $1000 more. More
by Terry T
Employees Worked With
Jeff Dennen
December 12, 2020
I brought my 2020 RAM 1500 Sport (800 miles) had it for less than a week for a complaint of wind noise at 60 MPH. Service had my new truck for four days and could not get their story straight on the re less than a week for a complaint of wind noise at 60 MPH. Service had my new truck for four days and could not get their story straight on the repair status, one minute the part was there one minute it was in order. Today, Saturday 12/12/2020 I can to pick it up. I’m not sure if the issues is gone yet, I haven’t left the dealership... My brand new truck was given back To me filthy... finger prints all over it... dirt on passenger seat and door, windows a mess! I would think you would be given back a vehicle in clean condition, the tech should be required to wipe off fingerprints and any dirt. I am so upset with this place. Hello... CUSSERVICE SHOULD NIT END AFTER I BUY THW VEHICLE. More
by hd1701
Employees Worked With
Daniel was the service writer. He tried to help.
December 10, 2020
We love our new vehicles! It was a pleasure working with Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Na Frank at Napelton DCJ, from the manager, sales, to financing & service the experience was a little pleasure and streamlined. We would recommend Napelton DCJ to anyone! More
by Jean
Employees Worked With
Other Employees :
Frank Lusardi, Carlos & Bonnie, Danielle Lee
December 10, 2020
Great experience. Frank Lusardi went and found the truck I wanted from another Napleton dealership. He then brought it to the dealership closest to my house for me to test drive and ultimately purchase. H I wanted from another Napleton dealership. He then brought it to the dealership closest to my house for me to test drive and ultimately purchase. Happy with the truck and overall experience. More
by Matt O
Employees Worked With
Frank Lusardi
December 05, 2020
Greg Hutchins at Napelton was fantastic. I drove in worried about my truck. Greg took it to the next level. Honest from beginning to end. Thanks Greg!!! worried about my truck. Greg took it to the next level. Honest from beginning to end. Thanks Greg!!! More
by j2wservices
Employees Worked With
Greg Hutchins
