Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
422 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 422 reviews
April 19, 2021
This was my first experience w this dealership. I consider myself very fortunate to have VIP rep. Dawn Simmons be my sales consultant. The was an exceptional listener, knew the products and was patie consider myself very fortunate to have VIP rep. Dawn Simmons be my sales consultant. The was an exceptional listener, knew the products and was patient with me as we test drove 3 vehicles and spent 4 hrs putting a deal together. I couldn't be happier with her service, the deal I negotiated and the "paperwork" was seamless. My only criticism ...upon delivery the vehicle had no windshield wiper fluid and the air cleaner was excessively dirty. In my thinking these were dealer items that should of been routinely handled ...and since I didn't check.. they were on me after I got home. I highly recommend reaching out to Dawn...she'll do everything she can to get ya the best deal possible. More
by Dave D
Employees Worked With
Dawn Simmons VIP sales rep.
April 16, 2021
I drop my truck on monday for a simple plug installations take a hole weeks the job they said supposed to be 1 days work call the dealer too many times and nobody answer my call just be transfer to a voice m take a hole weeks the job they said supposed to be 1 days work call the dealer too many times and nobody answer my call just be transfer to a voice message and never call me back ,later spoked with the manager who supposed to contact me asap but never did ,call again and now they want to charge me twice for the job they already get pay because they miss it up and dont know how to came clean with the job if you guys out there thinking bring you vehicle to a dealer ship I encourage you to find a better place to go because this dealer when you go for the first time they treat you like a king but after they get you car you just have to sit and wait until they want to give it call or give you cars ,,,when there because somebody recommend it to me for installation of 7way plug just come back to the dealer because the plug don't work and I wish never going there in the first time and this is not anonymous customer my name is pablo and I so mad at the dealer because my bad experiences that I have it and nobody should be treated like that More
by chanoarias
Employees Worked With
April 14, 2021
My wife and I received a great service in Clermont napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. More
by Torresluis1985
Employees Worked With
Other Employees :
Dawn Simmons, Danielle Lee
April 08, 2021
I’m really happy, especially with Martez who help me throughout the entire process. I recommend him if you are looking for a new vehicle. throughout the entire process. I recommend him if you are looking for a new vehicle. More
by jvegarodz23
Employees Worked With
Other Employees :
Martez, Danielle Lee
March 19, 2021
Easy access to the dealership. Plenty of staff to assist when there is lots of customers in the service. The staff is always helpful too when there is lots of customers in the service. The staff is always helpful too More
by Machone1969h
Employees Worked With
March 05, 2021
Can in with a flat tire on my charger and Greg really took care of me. The tire wasn’t going to be in until the next day so he gave me a guest vehicle and my tire was put on and ready to go the next day. took care of me. The tire wasn’t going to be in until the next day so he gave me a guest vehicle and my tire was put on and ready to go the next day. Thanks Greg amazing service More
by mcgreen15
Employees Worked With
Service Greg
March 03, 2021
Mr Greg in the Service Dept was again very courteous and professional and knowledgeable about our concerns for our Pacifica. Use Greg as an example to learn from. professional and knowledgeable about our concerns for our Pacifica. Use Greg as an example to learn from. More
by Dandangelo
Employees Worked With
Greg
February 27, 2021
Had a very unusual event that turned out positive thanks to the wonderful folks at Napleton. My friend Harvey M. purchased a 2017 Chevy Silverado 1500 4wd with 110K miles. The truck was very nice. Less than to the wonderful folks at Napleton. My friend Harvey M. purchased a 2017 Chevy Silverado 1500 4wd with 110K miles. The truck was very nice. Less than 24 hours later, with less than 50 miles driven, we had to.pull off the side of I4 due to the transmission not working (no forward or reverse)! Had it towed to Napleton and it turned out the transmission was trash - unrepairable. Having purchased the truck "as is" he figured he was stuck with it. Unbelievably, Napleton management got together and they took it back, cancelled the loan and refunded the deposit! During that process, the sales rep, Frank L., found a 2018 Dodge RAM 1500 Hemi 5.7L 4wd with only 53K miles that was factory certified. My friend, Harvey M., ended up with the 2018 Dodge with full bumper to bumper warranty for around the same price as the 2017 Chevy! Now that was a very positive experience. I want to thank the Napleton team for working to get such a great outcome. Thank you to Frank L. sales representative, Megan R. sales manager, Mark D. fleet sales manager and Luis M. finance officer. A professional and caring team! More
by A
Employees Worked With
Frank L. sales representative, Megan R. sales manager, Mark D. fleet sales manager and Luis M. finance officer.
February 27, 2021
Greg is the best! Love dealing with him! Very professional and kind. I would highly recommend him and Napleton’s of Clermont. Thank yo so much professional and kind. I would highly recommend him and Napleton’s of Clermont. Thank yo so much More
by tafatjohnson
Employees Worked With
Greg
February 27, 2021
Super friendly! Dawn was so helpful and went out of her way to help us. Dawn deserves a 10 star rating. We will definitely go back and do service here again. Every worker we worked with was very professio way to help us. Dawn deserves a 10 star rating. We will definitely go back and do service here again. Every worker we worked with was very professional and made us feel so welcomed. More
by Emd91197
Employees Worked With
Dawn
