Back

Napleton Clermont Chrysler Jeep Dodge

Clermont, FL

3.0
418 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible. Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
Contact Dealership

15859 State Road 50

Clermont, FL

34711

Directions

By Type

Showing 418 reviews

July 07, 2021

buenas tarde hago saber q el compañero ariel tubo el mejor trato es mui amable y atento y carlos y tengo el mejor criterio del diler como cliente y boi a recomendar mas personas muchas gracias More

by Olaidadiaz1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
Jul 13, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Olaida, ¡muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos que continúe eligiéndonos para todas sus necesidades automotrices! ¡Cuídate! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

June 29, 2021

Where do I start! My interaction started online with Tyisha! She took the time to answer any and all questions that I had. Showed me what they had available and what was on the way that met my request. More

by Candace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josas
Jul 06, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

June 29, 2021

From the moment walking in prompt, clean, courteous, knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! More

by SandCita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hutchinson, Danielle Lee
Jul 06, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

Jul 07, 2021 -

SandCita responded

👍🏻

June 13, 2021

I spent at least three days working this dealership and came to a deal on a 2021 unlimited sahara 4x4, snazzberry, altitude. I was told the vehicle was enroute to the dealership and would be destined for m More

by Ronnie Williams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff(*) and Billy(salesman)
Jun 14, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi, thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette (407) 287-4433

May 07, 2021

The vehicle was kind of trashed and was getting picked up for Auction. Went to Mullinax and bought a truck and was totally Ripped Off. Would not recommend Mullinax to anyone! More

by lparulis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

I did not hear anything when inquired about truck they had. Drove an hour hoping truck was there. Was told truck was on test drive. When I went to leave salesman magically finds keys to the truck that was More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Barnette
May 03, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi Shawn, thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at (407) 287-4433

May 03, 2021 -

Shawn responded

It's been since Saturday. Tried to email GM and guess what..... crickets. Had a customer relations employee call me and act sympathetic to my situation and told me she would forward to management. For an experience that was unacceptable to them like response above they have done nothing to find resolution. I emailed GM I would accept a lower trade # and if they would wave the 1,100 dollar accessories fee that would get me close. Still nothing. Don't be fooled.

April 19, 2021

This was my first experience w this dealership. I consider myself very fortunate to have VIP rep. Dawn Simmons be my sales consultant. The was an exceptional listener, knew the products and was patie More

by Dave D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Simmons VIP sales rep.
April 16, 2021

I drop my truck on monday for a simple plug installations take a hole weeks the job they said supposed to be 1 days work call the dealer too many times and nobody answer my call just be transfer to a voice m More

by chanoarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Hessler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi, thank you for your feedback and we apologize that we did not meet your expectations. At Napleton's Clermont Chrysler Jeep Dodge Ram we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We want to research your situation and discuss options to make things right. Please contact me at your earliest convenience so we can work on a solution. General Manager, Bob Barnette at (407) 287-4433.

Apr 23, 2021 -

chanoarias responded

Hi you give me this number and I call let's message and nobody calls me back, how about to give me my truck back and some time you guys answer phones for customers who need answers I have to drive 45 to get to the dealership and somebody said sorry that don't fix the problems for me 2 weeks to figure out a electric plug you guys did the installation and don't work and now my truck be in the dealership for 2 weeks that is ridiculous and stupid you want to do something my number is 203 726 6555 call me and find out what is the real problem

April 14, 2021

My wife and I received a great service in Clermont napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. More

by Torresluis1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Simmons, Danielle Lee
Apr 15, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Luis, thank you for your support! We're happy Dawn could help! We hope you continue to choose us for all your automotive needs. Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

April 08, 2021

I’m really happy, especially with Martez who help me throughout the entire process. I recommend him if you are looking for a new vehicle. More

by jvegarodz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Barnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martez, Danielle Lee
Apr 09, 2021 -

Napleton Clermont Chrysler Jeep Dodge responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

...
7
...