Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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buenas tarde hago saber q el compañero ariel tubo el mejor trato es mui amable y atento y carlos y tengo el mejor criterio del diler como cliente y boi a recomendar mas personas muchas gracias mejor trato es mui amable y atento y carlos y tengo el mejor criterio del diler como cliente y boi a recomendar mas personas muchas gracias More
Where do I start! My interaction started online with Tyisha! She took the time to answer any and all questions that I had. Showed me what they had available and what was on the way that met my request. Tyisha! She took the time to answer any and all questions that I had. Showed me what they had available and what was on the way that met my request. She then scheduled an appointment to meet with a VIP Manager. When I arrived at the dealership I was tired as it was an hour commute for me. I was immediately greeted and set up with a sales person. I was given Josas! I'm so glad that I was! He wasn't pushy at all! He was extremely patient! Understood my needs financially and was completely honest as to whether or not he and the Finance Manager could make a reasonable deal with them and the vehicle I desired. He mad himself available to me every step of the way. Even though I didn't make the purchase the first time I was there, and this was at no fault of theirs, he communicated with me the entire time. He provided me with his personal cell number and made me feel like my business was important. He made me feel like it was more than a sale to him! He shared my excitement in purchasing my dream car which was and is a 2021 Dodge Durango R/T Blacktop Edition! My second trip, I drove off the lot knowing I made a great deal! Everyone at this dealership was very professional and accommodating! I got an amazing deal on my trade, everything I needed to complete the transaction was done in person and remotely as I had to have a cosigner! I didn't have a million inquiries on my credit report either! If you are looking for a great deal and exceptional customer service then go see Josas at Napelton! He and the team will take care of you start to finish! I highly recommend them! More
From the moment walking in prompt, clean, courteous, knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! knowledgeable, pleasant, and helpful. Great experience and I will definitely return. Thank you Greg you were awesome! More
I spent at least three days working this dealership and came to a deal on a 2021 unlimited sahara 4x4, snazzberry, altitude. I was told the vehicle was enroute to the dealership and would be destined for m came to a deal on a 2021 unlimited sahara 4x4, snazzberry, altitude. I was told the vehicle was enroute to the dealership and would be destined for me to purchase. I arrived at the dealership to start the purchase process and the on duty manager gave me a song and dance on why I could not view the vehicle. In the end I was told the owner forced them to delivery my vehicle to their Kissimmee dealership to sell to someone else. A second vehicle was located and allegedly was destined for the dealership for me also. Again, the vehicle became unavailable to me. My sales representative Billy was outstanding and I believe things were out of his control. This was an awful experience. More
The vehicle was kind of trashed and was getting picked up for Auction. Went to Mullinax and bought a truck and was totally Ripped Off. Would not recommend Mullinax to anyone! for Auction. Went to Mullinax and bought a truck and was totally Ripped Off. Would not recommend Mullinax to anyone! More
I did not hear anything when inquired about truck they had. Drove an hour hoping truck was there. Was told truck was on test drive. When I went to leave salesman magically finds keys to the truck that was had. Drove an hour hoping truck was there. Was told truck was on test drive. When I went to leave salesman magically finds keys to the truck that was in the shop the whole time. They end up on the lower end on trade value and try to add an 1,100 dollar accessories fee to buyers order for wheel protection, dent protection and shadow paint.... I end up leaving and relayed to salesman very motivated to buy now. She said they wouldn't offer me anymore on my trade. Salesman sent me trade values with none of my options or even the right transmission. When I told the salesman the options could change the values in my favor the used car manager changed the KBB and NADA values from clean to fair and average in order for the trade values to stay low. GM emailed me, I wrote him about how I felt. Him or someone else called me and said they would get to the bottom of the trade value issue. Then I was asked if I wanted a fair trade value for my car would I be willing to pay 31,988 for their truck instead of the asking price of 28,988? Very bad business stay away!!! More
This was my first experience w this dealership. I consider myself very fortunate to have VIP rep. Dawn Simmons be my sales consultant. The was an exceptional listener, knew the products and was patie consider myself very fortunate to have VIP rep. Dawn Simmons be my sales consultant. The was an exceptional listener, knew the products and was patient with me as we test drove 3 vehicles and spent 4 hrs putting a deal together. I couldn't be happier with her service, the deal I negotiated and the "paperwork" was seamless. My only criticism ...upon delivery the vehicle had no windshield wiper fluid and the air cleaner was excessively dirty. In my thinking these were dealer items that should of been routinely handled ...and since I didn't check.. they were on me after I got home. I highly recommend reaching out to Dawn...she'll do everything she can to get ya the best deal possible. More
I drop my truck on monday for a simple plug installations take a hole weeks the job they said supposed to be 1 days work call the dealer too many times and nobody answer my call just be transfer to a voice m take a hole weeks the job they said supposed to be 1 days work call the dealer too many times and nobody answer my call just be transfer to a voice message and never call me back ,later spoked with the manager who supposed to contact me asap but never did ,call again and now they want to charge me twice for the job they already get pay because they miss it up and dont know how to came clean with the job if you guys out there thinking bring you vehicle to a dealer ship I encourage you to find a better place to go because this dealer when you go for the first time they treat you like a king but after they get you car you just have to sit and wait until they want to give it call or give you cars ,,,when there because somebody recommend it to me for installation of 7way plug just come back to the dealer because the plug don't work and I wish never going there in the first time and this is not anonymous customer my name is pablo and I so mad at the dealer because my bad experiences that I have it and nobody should be treated like that More
My wife and I received a great service in Clermont napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. napleton.Dawn Simmons took care of us like part of our family I will definitely recommend anyone. More
I’m really happy, especially with Martez who help me throughout the entire process. I recommend him if you are looking for a new vehicle. throughout the entire process. I recommend him if you are looking for a new vehicle. More