Napleton Clermont Chrysler Jeep Dodge

Phenomenal Car buying experience. Did not feel pressured at all, listened to me as a mom and what I needed. Nicholas was so personable and down to earth and so so easy to work with. C Did not feel pressured at all, listened to me as a mom and what I needed. Nicholas was so personable and down to earth and so so easy to work with. Carlos was the perfect manager to come and talk to us. More

Over the past year I have purchased 9 vehicles for my company and myself. Chad Hartman had been great to work with. company and myself. Chad Hartman had been great to work with. More

Great service by Oscar cabello very professional. Manager Carlos very helpful with my deal. This will be the second car I buy at Napleton I recommend see this people Manager Carlos very helpful with my deal. This will be the second car I buy at Napleton I recommend see this people More

.They get me a great deal on the Ram 2020. Purchased my lease at a great interest rate. Great job and great customer service. lease at a great interest rate. Great job and great customer service. More

A very nice place to have all your car needs taken care of in one spot. of in one spot. More

Great friendly environment, I bought my car and it definitely was a very pleasant experience and I never have an issue when u comes to scheduling maintenance for the car. I’m very pleased and satisfie definitely was a very pleasant experience and I never have an issue when u comes to scheduling maintenance for the car. I’m very pleased and satisfied thank you More

Do not buy a car from these people! Bought a certified pre-owned wrangler from them and it has been in the shop 6 times with the same issue, starting less than a month after purchase. T Bought a certified pre-owned wrangler from them and it has been in the shop 6 times with the same issue, starting less than a month after purchase. They have been unable to fix it and do not seem overly concerned with the safety of the vehicle as a result of the unfixed electrical issue. I am currently driving the vehicle because it needs to, "happen when it's in the shop." Meanwhile, it has been witnessed by several workers at the dealership, it's just not happening when it is convenient to them. I have expressed that I no longer want the vehicle and I want them to buy it back, they have thus far offered to buy it back, but I have to take a $16k hit on the resale. I am currently waiting for my vehicle to fail again, though that won't help me much because it will not be at their shop when it fails, so I once again have to wait for it to fail, then bring it in, and then hope it happens while it is there. Sales manager seemed completely uninterested in speaking to me today, like I was just an annoyance to him. I asked if he would take me seriously when the electrical issue progressed to a point where the vehicle failed while I was driving with my family, and he seemed to not care at all. Do yourself a favor, if you can buy a vehicle anywhere else please do so, this dealer is awful. More

Gotta say they’ve done right by me and my family yet again. Bravo Steven Stoner and the finance department on this one. Oh and Traci from service is in an elite ladies class of her own. Thank you so muc again. Bravo Steven Stoner and the finance department on this one. Oh and Traci from service is in an elite ladies class of her own. Thank you so much for your help. More

Worst experience I have ever had with a dealer. Had issues day one with the vehicle we bought told them that we no longer wanted it and it wasn’t worth the hassle. They told us sorry to late you ha Had issues day one with the vehicle we bought told them that we no longer wanted it and it wasn’t worth the hassle. They told us sorry to late you have buyers remorse we didn’t make you buy it. So we asked to have problems with vehicle resolved since we just bought it and they said everything was fine just normal jeep issues. 3000 dollars later and I’m still fixing these normal jeep issues. Rear brakes were almost metal on metal they never told us found that when we had the tires balanced bushings gone out of the steering stabilizer that was causing it to wander all over the road. Spent two weeks at another dealer waiting for napleton to make contact with the warranty we bought that they told us o yeah warranty covers lifted vehicles with tires well they do but not the tires we had. So now we have the jeep back and it has to go back to the dealer again because it has another issue that we have to fight with the warranty all over again. Getting ahold of anyone after purchase is done is almost impossible and asking for any kind of assistance or help or even getting out of the vehicle because you have had nothing but issues and haven’t even made the first payment there response was sure we will put you into a new vehicle with 12k negative equity and you will be paying almost 70k for a vehicle not even worth 43. But that’s besides the point. Please whatever you do if you can buy somewhere else there are so many better dealers I wish I would have listened to my gut and my wife and just waited to buy a vehicle. Stuck with a shiny lawn ornament. Thanks Napleton appreciate it. More