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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
418 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 418 reviews
May 10, 2017
2500 RAM Purchase Came in to get my RAM 1500 Longhorn serviced and drove away with a 2017 2500 Longhorn. Sean was a very convincing sales person. So much so that when Came in to get my RAM 1500 Longhorn serviced and drove away with a 2017 2500 Longhorn. Sean was a very convincing sales person. So much so that when I took him to my home to talk to the wife who I thought would not agree to my buying, he convinced her to let me but the truck. More
by wrodrigu
Employees Worked With
Sean Alderman
April 27, 2017
Steve and Meagan were excellent! My wife and I recently purchased two Hellcats from this dealership and couldn't have been more impressed. Steve and Meagan were extremely helpful and My wife and I recently purchased two Hellcats from this dealership and couldn't have been more impressed. Steve and Meagan were extremely helpful and honest, made the purchasing experience extremely easy. I maintain a very busy schedule and asked for all paperwork to be ready to sign and drive away the day we purchased and they happily obliged. This process was by far the most pleasant I've experienced to date. I would highly recommend Napleton and ask for Steve and Meagan to take care of you. Respectfully, Brian Kittle President- Meritage Homes More
by Hellcatx2
Employees Worked With
Steve and Meagan
April 24, 2017
False advertisement, worst serivce Found a car on their website with a good price. But when I walked in, a sale man told me that is a price after rebate this rebate that blabla... if yo Found a car on their website with a good price. But when I walked in, a sale man told me that is a price after rebate this rebate that blabla... if you cannot get rebate, you cannot get that price. I told him no, the rebate thing is posted online and the maximum is $4500 but this price is $10000 less than the original. I talked with someone on the phone, she told me that is a manufacture clearance price and I will get the exact same price when I walk in and visit. Then he told me, you know what that is how all the dealers work, give you a good price online to lure you visit and test drive. But when you come to visit then give you a totally different price. So when it is legal to make false advertisement online?? And I have never ever met any dealers work like this way. I will stay away from them and never do business with them. More
by author_123
Employees Worked With
Never get a businees card. Cannot remember
February 19, 2017
Run away as fast as you can! So, I just got home from Napelton Dodge Jeep Chrysler in Clermont, FL. They had my 2014 Jeep Wrangler Unlimited Sport for a week doing some work. They So, I just got home from Napelton Dodge Jeep Chrysler in Clermont, FL. They had my 2014 Jeep Wrangler Unlimited Sport for a week doing some work. They had to replace the rear main seal, the front axle seals, alternator and tensioner pulley. I left my vehicle with them on the 9th of February. I was told my vehicle was ready for pick up on the 15th. When I went to get my vehicle, there was still a loud noise under the hood and when they moved the vehicle back to the bay there was a puddle of oil under the vehicle because the rear main seal was still bad. I didn't end up getting my vehicle back until late on the 17th. When I was at a friends house i noticed they didn't put the bolts back in that hold my fuel tank skid plate to the transmission cross member. So I brought it back today to get the bolts put back in and the service manager told me they didn't take those bolts out of my jeep. Do they think everyone is an idiot. You have to take out the transmission crossmember to pull the transmission. Well he then proceeded to take the bolts from another customers vehicle (it was a white jeep wrangler, so if you have your vehicle there, make sure you check them) and tried putting them in mine after I told him that I have an upgraded crossmember. He then went to tell me that the reason those bolts are missing is because they both backed out while I was off-roading and I caught the skid plate on something causing it to bend backwards. He stuck to his story even though I told him that both the bolts were torqued to spec with lock tight. I can see one bolt may backing out but two. Also, there was not paint damage on that part of the skid plate. Needless to say I will not go back to Napelton, nor will I recommend any of my friends or family to go there. Treat your customers like idiots and word of mouth will spread. If you know anyone that uses Napelton, tell them to go elsewhere. More
by Higgybop
Employees Worked With
Service assistant manager
February 17, 2017
Worst service department ever. Since I was 18 years old and bought my first car this is the worst service department I have ever taken any of my cars to I own three Dodgers right no Since I was 18 years old and bought my first car this is the worst service department I have ever taken any of my cars to I own three Dodgers right now will never take him back there to be serviced More
by Erickb07
Employees Worked With
None
February 08, 2017
This was a very easy process from start to finish. Hunter Votour is a very good salesperson. He worked very hard to get me the best possible deal. When his dealership did not have the vehicle that I wa Hunter Votour is a very good salesperson. He worked very hard to get me the best possible deal. When his dealership did not have the vehicle that I wanted, he looked around and found the one I was looking for. More
by Bearman1985
Employees Worked With
January 29, 2017
Excellent We drove from Jacksonville, fl to look at a jeep. The write up online was incorrect for the jeep that we went to look at, however they found us exactl We drove from Jacksonville, fl to look at a jeep. The write up online was incorrect for the jeep that we went to look at, however they found us exactly what we wanted in another jeep already on the lot for close to the same price. Great service. Hunter, the salesman, even ran to the store to get a bow to put on the jeep. More
by Dezertfreak07
Employees Worked With
Hunter votour
January 07, 2017
Apppreciation for sales rep Chris was our sales rep when we purchased a new car. He was personable , knowledgable, and helpful. We were impressed by his attitude. He was wel Chris was our sales rep when we purchased a new car. He was personable , knowledgable, and helpful. We were impressed by his attitude. He was well groomed and professional. He answered our questions fully and added information as necessary. More
by Marilyn
Employees Worked With
Chris
December 17, 2016
Great service Hunter Votour was very helpful in helping me find a vehicle I felt comfortable with. He wasn't too pushy or demanding he let me look at all of my opti Hunter Votour was very helpful in helping me find a vehicle I felt comfortable with. He wasn't too pushy or demanding he let me look at all of my options. I wasn't able to get a vehicle because of my credit but he still helped me as best as he could. I will recommend everyone who wants a new vehicle to him because of the time and effort he takes in helping his customers. More
by Kaydeea
Employees Worked With
December 17, 2016
Excellent service Hunter was so knowledgeable and so helpful! I would refer all my family and friends to him. He made my experience most memorable :) great guy! Hunter was so knowledgeable and so helpful! I would refer all my family and friends to him. He made my experience most memorable :) great guy! More
by Sciara37
