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Napleton Clermont Chrysler Jeep Dodge
Clermont, FL
418 Reviews
You only want the perfect Clermont, FL, new or used car from the best dealership? One that is run by a committed, friendly staff who wants nothing more than to make your buying experience easy and enjoyable; one that rolls out the red carpet for you and gives you tons of benefits; one that treats you like a person, not a number. Where do you go? Answer: The new state-of-the-art facility of Napleton Chrysler/Jeep/Dodge/RAM in Clermont. In order to accommodate you and your busy schedule, our sales, service, and parts departments are all open seven days a week. The multiple customer lounge areas are outfitted with TV, Wi-Fi, coffee and computer access to ensure that any waiting you have to do will be pleasing and comfortable. The free Wi-Fi in our showroom and the flat screen TV in our waiting area also aim to give you the most freedom and entertainment that's possible.
Choose from among our more than 200 new Chrysler, Jeep, Dodge and RAM vehicles, or you can browse our extensive used car inventory that's full of used Chrysler, Jeep, Dodge and used RAM vehicles, along with a wide selection of used domestic, imported and luxury cars from other manufacturers. Need Chrysler, Jeep, Dodge or RAM service or repairs? Just stop by our Service Department where we staff ASE-certified technicians, and we will get your vehicle running in tip-top shape, all while using only genuine OEM parts from our fully-stocked Parts and Accessories Department. If you need to schedule service or order parts, you can do so via our helpful website. Plus, we offer shuttle service to service customers and a Service On The Fly program that lets you schedule service and have us perform it while you are away on business or on a vacation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 10:30 AM - 5:00 PM
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Showing 418 reviews
May 13, 2020
Every aspect of the experience was wonderful the Salesman, Manger and Finance guy were great to deal with, super job. The detailing of the vehicle could use a lot of improvement. Salesman, Manger and Finance guy were great to deal with, super job. The detailing of the vehicle could use a lot of improvement. More
by Joe
Employees Worked With
Other Employees :
Steve, Danielle Lee
May 11, 2020
The sales representative (Frank) was very professional and knowledgeable with finding me the right RAM 1500 limited. I would recommend friends and family to Napleton Clermont Chrysler Jeep Dodge Ram. Also and knowledgeable with finding me the right RAM 1500 limited. I would recommend friends and family to Napleton Clermont Chrysler Jeep Dodge Ram. Also, I was very impressed with the cleanliness of the facilities . More
by Adwallace512
Employees Worked With
Frank Lusardi
May 02, 2020
This place is an absolute joke. Saw a vehicle listed online and also on auto trader for Napleton. Spent three days talking to women salesman who acted like there’s a dead body hidden in the truck and th online and also on auto trader for Napleton. Spent three days talking to women salesman who acted like there’s a dead body hidden in the truck and they were not allowed to speak about the vehicle. They’re trying to sell a vehicle I’m trying to buy a vehicle. These people are nothing but unprofessional at every level. I called to file a complaint with the general manager somehow my call got disconnected both times. The sad thing is I still want to buy this vehicle. I will not list the names of sales women. That is only because they do not qualify to be in sales. More
by Ford Collector
Employees Worked With
Someone
May 01, 2020
I had a noise in my car , so I took it to Napleton , to find out what it was and I had the nicest guy named Tom Russo help me out . It got fixed immediately. I will definitely go back to see him if I have find out what it was and I had the nicest guy named Tom Russo help me out . It got fixed immediately. I will definitely go back to see him if I have any other issues. More
by Chris Jordan
Employees Worked With
Tom Russo
May 01, 2020
Thank you Tom Russo for Answering all my questions and giving me an amazing service experience that I will always remember!!! Great dealership! My car runs great! giving me an amazing service experience that I will always remember!!! Great dealership! My car runs great! More
by Bigo
Employees Worked With
Tom Russo
May 01, 2020
I was having issues with my car and brought it to Napleton to be diagnosed and serviced. Tom Russo was knowledgeable, listened attentively, and offered a couple of options that would be cost effecti Napleton to be diagnosed and serviced. Tom Russo was knowledgeable, listened attentively, and offered a couple of options that would be cost effective. Napleton did a great job. I highly recommend them. More
by DEBDALTON56
Employees Worked With
Tom Russo, Service Advisor
May 01, 2020
Tom helped me out, very knowledgeable and thorough in his service routine. His etiquette is very well developed. He helped me with aftermarket knowledge for my car as well. Good job!! service routine. His etiquette is very well developed. He helped me with aftermarket knowledge for my car as well. Good job!! More
by Anthony Barone
Employees Worked With
Tomas Russo
April 30, 2020
I have been having a little trouble with my car and when I brought it to Napleton I was greeted by Tom Russo He was very patient and understanding and was able to get the trouble resolved quickly. I will I brought it to Napleton I was greeted by Tom Russo He was very patient and understanding and was able to get the trouble resolved quickly. I will definitely be back! More
by Jbar926
Employees Worked With
Tom Russo
April 27, 2020
We had a great experience and got a great deal at Napleton! Mike Diaz was a low pressure hard working salesman that fought hard to get us everything we were asking. I would recommend this dealership Napleton! Mike Diaz was a low pressure hard working salesman that fought hard to get us everything we were asking. I would recommend this dealership and Mike to anybody looking to buy a new Jeep or Chrysler. More
by Brooksy
Employees Worked With
Other Employees :
Mike Diaz our salesman 5 Stars , Benjamin Lewis was great as was Jas in finance
April 26, 2020
Forget it! I expressly wanted to work via email and was not going to come in for anything other than to sign and drive during the COVID stay at home orders. I provided detailed information on my trade, app not going to come in for anything other than to sign and drive during the COVID stay at home orders. I provided detailed information on my trade, approved for credit through their online portal. Selected the vehicle I preferred, but had some flexibility. Clearly I was ready to buy, hard inquiry on my credit. Sent multiple emails. Then every reply took 3 days and was always the same, come in to the dealership, we have amazing Blah blah blah. Decided to buy from a dealership 40 miles away. More
by ZB
