Back

Napleton Chevrolet St. Charles - Service Center

St. Charles, IL

4.0
88 Reviews

88 Reviews of Napleton Chevrolet St. Charles - Service Center

Sort by
May 14, 2023

Better then the previous owner of dealership . service was fairly quick . waiting area was comfortable . More

by T.CAMPBELL296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

Brought in the vehicle for warranty service. That was performed satisfactorily. They missed putting on a new rear wiper blade that I asked for, otherwise no problems. More

by JAMES_HOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

After initial brake replacement, the brakes were squeaking. I brought it back in and brakes are squeaking still after follow up visit. I am allowing a few hundred miles as suggested by Greg or I w More

by pmjoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
May 04, 2023

The whole team there is great. Everyone is polite and attentive and they always have enough staff to get you taken care of quickly. Bill is my guy there and he is great. He is s More

by Jason.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

The visit was ok. Unfortunately I went in for a simple oil change and tire rotation with a coupon for a cost of $80… I ended up with other work for a charge of $650..Bi More

by glsirrah23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

They got me into the shop quickly, completed the work quickly, and even got me a ride to my health club. More

by Jnickelson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I like this dealership because the people are intelligent and friendly. These people always get me in and out quickly More

by EDPAPENHAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

The service team was helpful and knew their stuff Definitely will be back as needed More

by VEKONY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Everything went well, thank you. I was given a ride back home and then picked up. More

by manuelvalls
Recommend Dealer
Yes
Employees Worked With
the driver (Chris maybe?), Danny Ali
April 22, 2023

Fast, friendly and professional. I would definitely recommend this service center to anyone looking for quality work done on their vehicles. More

by mattdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...