Napleton Chevrolet St. Charles

Jim and Greg knocked it out of the park. Wasent even a chevy vehicle . 5 star treatment Wasent even a chevy vehicle . 5 star treatment More

BUYER BEWARE I test drove one Trailblazer then didn't like the numbers they presented. The price was too high and the trade in was too low. So they offered me a different Trailblazer at a lower price, a like the numbers they presented. The price was too high and the trade in was too low. So they offered me a different Trailblazer at a lower price, and the only thing it didn't have was the sunroof and automatic lift gate. I asked the salesman "are you sure it has the adaptive cruise control?" Because that would have been my deal breaker. Yes, it has it, I was assured. There was no delivery checklist. I signed paperwork and was given the keys and sent on my way. I called the salesman when I was still a couple miles away asking him to teach me how to turn on the adaptive cruise control. He said it's that button on the steering wheel. Well it wasn't. When I got home I called him again and said it does not have adaptive cruise control and I would not have bought it if I had known. I drove back to the dealership the same day because I wanted them to cancel the transaction and give me my car back. The salesman either made an honest mistake (I like to believe that) or lied to me. They refused to anything to help me, except trade me up. They said all the paperwork was done, and my trade in was already sold (on a Saturday afternoon?). I have since found other safety features this car doesn't have that the one I test drove did. I should have been advised on everything I was not getting on this car. Yes, I should have asked more questions at the time. But they should have presented the truth to me. They should have done a delivery checklist with me. They should have been willing to cancel the sale. Buyer beware. More

Worst experience ever had never got a callback from the salesman to set up my appointment salesman to set up my appointment More

I needed a battery late in the day and I was in and out in 45 minutes. in 45 minutes. More

Just short staffed and ones that were working seemed aggravated to assist so felt like i was an inconvenience aggravated to assist so felt like i was an inconvenience More

Very friendly people and attentive with showing you high quality cars.I looked everywhere for AWD chevy traverse all red the only dealer that had it if you need a car they will get it for you great place!I quality cars.I looked everywhere for AWD chevy traverse all red the only dealer that had it if you need a car they will get it for you great place!I will be back in the future. More

The service department took care of the issue I was having with my Colorado in less than a day. having with my Colorado in less than a day. More

Dealership is fine , General Motors sucks They knew my car had an issue for over 3 years and still had to pay $1300 to get work performed car had an issue for over 3 years and still had to pay $1300 to get work performed More

Professional and easy to deal with. We had a good buying experience where all our needs and requests were met. We had a good buying experience where all our needs and requests were met. More

Great people Great service Was a pleasure doing business with everyone!! Will definitely tell others about our experience with everyone!! Will definitely tell others about our experience More