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Napleton Chevrolet St. Charles
St. Charles, IL
179 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 179 reviews
April 21, 2023
Napleton does not care about individuals, all they care about is making a sale and taking advantage of those who are vulnerable. I will never recommend this dealership to anyone. I will be taking my future about is making a sale and taking advantage of those who are vulnerable. I will never recommend this dealership to anyone. I will be taking my future business to Biggers in Elgin, where they did not take advantage of my friends. More
by dianeellison429
Verified CustomerEmployees Worked With
Dorry , Rick DeLaTorre
April 21, 2023
Good service so far - hope it stays this way ! Would like to remain confident in their service Would like to remain confident in their service More
by dsmzr68
Employees Worked With
April 19, 2023
The service department could not perform the work but still charged me $ 198.00 for nothing still charged me $ 198.00 for nothing More
by PAWSK4
Employees Worked With
April 19, 2023
I had bought the vehicle recently from Napleton Chevrolet St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. More
by mosherma82
Employees Worked With
Rick DeLaTorre
April 18, 2023
Great group of people at Napleton Chevy! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! More
by deniserose0223
April 17, 2023
Got a grease job and oil change. Bought car there only thing was didn’t get a wash or if did it wasn’t good Bought car there only thing was didn’t get a wash or if did it wasn’t good More
by cowboydon48
April 12, 2023
I just bought a brand new Corvette from Joe and Rick and Napleton Chevy Saint Charles. What an honor to deal with great people great customer service I highly recommend them if you’re going to buy a car, th Napleton Chevy Saint Charles. What an honor to deal with great people great customer service I highly recommend them if you’re going to buy a car, they will take care of you. Thank you guys again see you soon. More
by Ricky
Employees Worked With
Joe , Rick DeLaTorre, Brett Cassell
April 04, 2023
Car was serviced correctly & quickly. Bill in the Service Dept was pleasant to deal with. It would have been nice however if the dealership had given my car a quick wash as they’ve done Bill in the Service Dept was pleasant to deal with. It would have been nice however if the dealership had given my car a quick wash as they’ve done in the past. More
by stulorr
Employees Worked With
