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Napleton Chevrolet St. Charles

St. Charles, IL

4.0
155 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 155 reviews

April 18, 2023

Great group of people at Napleton Chevy! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! More

by deniserose0223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick DeLaTorre, Brett Cassell
April 17, 2023

Got a grease job and oil change. Bought car there only thing was didn’t get a wash or if did it wasn’t good More

by cowboydon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl in garage at the last desk. Very nice
April 16, 2023

Made the purchase through Costco program, which streamlined the process, with gave a sense of third party oversite of the process. More

by taquinseiden1
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Guzman, Joe Lara
April 16, 2023

This was the most pleasant experience ever! Would recommend Napelton to anyone looking for a car! More

by aheinrichs1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lasswell, Brett Cassell
April 12, 2023

I just bought a brand new Corvette from Joe and Rick and Napleton Chevy Saint Charles. What an honor to deal with great people great customer service I highly recommend them if you’re going to buy a car, th More

by Ricky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe , Rick DeLaTorre, Brett Cassell
April 04, 2023

Car was serviced correctly & quickly. Bill in the Service Dept was pleasant to deal with. It would have been nice however if the dealership had given my car a quick wash as they’ve done More

by stulorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

This was my 2cd visit since Napleton took over the dealership. Both visits were for oil change and tire rotation. Both times the tires were not rotated but I was charged for the service. I no longe More

by rhkonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Behlke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ali, Austin Lasswell, Rebecca Ko, Brett Cassell
April 02, 2023

The woman who took care of me was excellent, sorry, she didn't introduce herself and I failed to ask. She was very explanative about what was happening while waiting and is a great asset to your service te More

by JRS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Greg Titus did a great job on helping me with new tires that my car needed. Time spent waiting for the completion of work was less than what I was told. When I need work done on my car, Greg gets me an app More

by cjh2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Titus Service Department
March 27, 2023

The dealership was perfectly good, but the amount of credit inquiries they ran was far far too excessive and did a significant amount of credit damage as a result. Otherwise the service was good. More

by djzid19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzette Campbell
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