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Napleton Chevrolet St. Charles

St. Charles, IL

4.0
155 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 155 reviews

April 25, 2023

Everything went well, thank you. I was given a ride back home and then picked up. More

by manuelvalls
Recommend Dealer
Yes
Employees Worked With
the driver (Chris maybe?), Danny Ali
April 24, 2023

Very good General Manager, Rick Delattorreo, Sales Dorry Adkins knowledgeable and thoughtful, I plan on buying the redesigned Chevy Trax in 2024/2025 More

by rrcrno
Recommend Dealer
Yes
Employees Worked With
Riyhan Priester internet sales ****** excellent
April 23, 2023

Amazing service! Very respectful and helpful. Customer service was phenomenal . They made you feel welcome as soon as you walk in the door! I recommend Shawn! More

by crystalvanessaperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn , Brett Cassell, David Webb
April 23, 2023

Received Great Service from Rocky. He was excellent in his knowledge of the car we were buying and explained everything. More

by terbltc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Cassell
April 23, 2023

Austin was very easy to work with. He answered all my questions. I purchased through the Costco buying program. More

by magmamsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Ali, Austin Lasswell, Brett Cassell
April 22, 2023

Fast, friendly and professional. I would definitely recommend this service center to anyone looking for quality work done on their vehicles. More

by mattdurbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Napleton does not care about individuals, all they care about is making a sale and taking advantage of those who are vulnerable. I will never recommend this dealership to anyone. I will be taking my future More

by dianeellison429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dorry , Rick DeLaTorre
April 21, 2023

Good service so far - hope it stays this way ! Would like to remain confident in their service More

by dsmzr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

I had bought the vehicle recently from Napleton Chevrolet St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. More

by mosherma82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick DeLaTorre
April 19, 2023

The service department could not perform the work but still charged me $ 198.00 for nothing More

by PAWSK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
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