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Napleton Chevrolet St. Charles
St. Charles, IL
155 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 155 reviews
July 05, 2023
Jared was extremely unprofessional. Will never be coming back here. The finance manager wasn’t the greatest either. Visiting this establishment left me so uncomfortable and discouraged Will never be coming back here. The finance manager wasn’t the greatest either. Visiting this establishment left me so uncomfortable and discouraged in my car buying search More
by Paulina Mendoza
Employees Worked With
June 29, 2023
My entire experience at this dealership was just overall very distasteful. The employees are not the friendly individuals they need to be for this line of business. I expect better customer service when try very distasteful. The employees are not the friendly individuals they need to be for this line of business. I expect better customer service when trying to buy a car. It’s not a place I’d like to revisit. More
by Christina M.
Employees Worked With
Rick DeLaTorre
May 16, 2023
Great service smooth process and Rocky was a was awesome! We love our new Blazer it’s perfect! We love our new Blazer it’s perfect! More
by kh29
Verified CustomerEmployees Worked With
May 15, 2023
The whole experience was great; from making the online appointment through picking up my vehicle. appointment through picking up my vehicle. More
by robin37
Employees Worked With
May 14, 2023
Better then the previous owner of dealership . service was fairly quick . waiting area was comfortable . service was fairly quick . waiting area was comfortable . More
by T.CAMPBELL296
Employees Worked With
May 07, 2023
Brought in the vehicle for warranty service. That was performed satisfactorily. They missed putting on a new rear wiper blade that I asked for, otherwise no problems. That was performed satisfactorily. They missed putting on a new rear wiper blade that I asked for, otherwise no problems. More
by JAMES_HOLDEN
Employees Worked With
May 06, 2023
Austin was both professional and friendly. He was very knowledgeable and able to answer all our questions. I would recommend him to others who are interested in buying a Chevrolet. He was very knowledgeable and able to answer all our questions. I would recommend him to others who are interested in buying a Chevrolet. More
by t.laudick
Employees Worked With
Austin Lasswell
May 06, 2023
Salesman was great! Left the dealership without a temporary license plate to drive my vehicle to Indiana. Totally illegal. Now GM is showing me having to make a payment Left the dealership without a temporary license plate to drive my vehicle to Indiana. Totally illegal. Now GM is showing me having to make a payment May 20, 2023. When the financing I received has 90 days without making a payment. things need to be a lot more professional. More
by leighc46
Employees Worked With
Austin Lasswell
May 05, 2023
After initial brake replacement, the brakes were squeaking. I brought it back in and brakes are squeaking still after follow up visit. I am allowing a few hundred miles as suggested by Greg or I w squeaking. I brought it back in and brakes are squeaking still after follow up visit. I am allowing a few hundred miles as suggested by Greg or I will be bringing it back for a third visit. More
by pmjoen
Employees Worked With
Greg
