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Napleton Chevrolet St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.1
185 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 185 reviews

April 01, 2025

Rocky was incredibly helpful - made the process effortless and had me out the door with a brand new truck in just a few hours More

by nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Napleton Chevrolet St. Charles responded

Nathan, we're delighted to hear that Rocky made your experience at Napleton Chevrolet St. Charles so smooth and efficient! Enjoy your new truck, and thank you for choosing us!

March 27, 2025

Every time I take my cars to Napleton saint chales Jeanna is always very helpful, she always explains me what they do to my car at the service. She is very polite. I’m so happy! More

by Aguilar0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanna Jackson
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Mar 27, 2025 -

Napleton Chevrolet St. Charles responded

We're delighted to hear that Jeanna consistently provides you with helpful and polite service at Napleton Chevrolet St. Charles! Thank you for sharing your positive experience, and we're here whenever you need us!

March 26, 2025

I took my car in for a oil change and air filter and tire rotation It was done quickly and no high pressure sale tactics were usef. More

by bette411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Napleton Chevrolet St. Charles responded

We're delighted to hear that your service visit at Napleton Chevrolet St. Charles was quick and pressure-free! Our team aims to provide efficient and hassle-free experiences for all our customers. Thank you for sharing your feedback!

March 25, 2025

Excellent service, thank you Jeanna and Dan for getting my car in and out on short notice, on a Saturday too! More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanna Jackson
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Mar 26, 2025 -

Napleton Chevrolet St. Charles responded

Zoe, we're delighted to hear that Jeanna and Dan provided excellent service at Napleton Chevrolet St. Charles! We appreciate your feedback and hope to assist you again in the future.

March 17, 2025

Great communicators and great people to do business with. I would purchase from them again. More

by jmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juanita Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Napleton Chevrolet St. Charles responded

Thanks so much for the kind words! We look forward to your next visit to Napleton Chevrolet St. Charles!

March 17, 2025

Wonderful customer service from Juanita from start to finish! She made the process so smooth from setting us up to come in all the way to adding in leather seats afterwards! Definitely recommend this dea More

by Hlanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patryk Laba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for the glowing review! We're delighted to hear that Juanita provided such exceptional service at Napleton Chevrolet St. Charles and made your experience smooth from start to finish. We appreciate your recommendation, and we'll be sure to pass along your kind words!

March 09, 2025

Jeanne and the service department took care of my concerns to my total satisfaction. We were very happy with the outcome More

by mmwhitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanna Jackson
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Mar 10, 2025 -

Napleton Chevrolet St. Charles responded

We're delighted to hear that Jeanne and the service department at Napleton Chevrolet St. Charles addressed your concerns so well! Thank you for sharing your satisfaction with us, and we're glad you're happy with the outcome.

March 04, 2025

Every one was great overall it was a good experience got a new car couldn’t be happier More

by Kyasjurset1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Napleton Chevrolet St. Charles responded

Hi Kyas, thanks so much for taking the time to leave Napleton Chevrolet St. Charles a great review!

February 27, 2025

I had the best experience both at dealership and with Juanita Soto! She is outstanding! More

by lizbaker0691
Recommend Dealer
Yes
Employees Worked With
Chris Behlke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael De Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for sharing your positive experience with Juanita at Napleton Chevrolet St. Charles, Liz!

February 21, 2025

The sales people are very knowledgeable and friendly, I felt very comfortable throughout my experience I felt like I was met with a very fair deal , I will be recommending this dealership to my friends More

by Notalib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patryk Laba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for sharing your positive experience with us at Napleton Chevrolet St. Charles! We're delighted to hear that our team, especially Patrick, made you feel comfortable and provided a fair deal. We appreciate your recommendations and look forward to serving any of your friends or colleagues in the future!

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