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Napleton Chevrolet St. Charles

St. Charles, IL

4.0
155 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 155 reviews

July 16, 2024

In November 2023, I was in a serious car accident that totaled my car. I found a used car from Napleton Chevrolet which I ended up purchasing. The salesman that helped me was good but the manager Chris Be More

by Hbiscovski426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Behlke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mancano
June 20, 2024

If you're looking to purchase an EV there's no better place than Napleton. The selection was amazing. More

by cirilda0
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Napleton Chevrolet St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Still owe me 130 dollars for an over payment from may everything I contact them they give me a different excuse why I haven't gotten my money yet More

by magic_1126
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Patrick , Brett Cassell
June 11, 2024

Love the Car dealership! But the Jared Guy is Racist! I asked him about a ford explorer and he clear as day said, “Black people don’t like Ford explorer’s..” will not come ba More

by Susan Carter
Recommend Dealer
Yes
Employees Worked With
Jared Romo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Just another dealership that will lie to you before you show up at the door. Did my DD. Knew what car I was looking at and checked the lot. Didn’t see the car so I assumed it was sold. Called them and they More

by leyas59913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Romo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
February 22, 2024

purchased a vehicle in July 2023 from Napleton Chevrolet, was not told the truth about the vehicle, since I was buying on line from KY I should have know better. I was told the car had been serviced but was More

by dwhitaker53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one is left that I dealt with, apparently for a reason
January 26, 2024

I was happy with the answered all of my questions, but I'm unhappy with Chevrolet and General Motors who will sell a car to the people in the Middle East, but they won't sell the same card to born America More

by noblsht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Napleton Chevrolet St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 01, 2023

After receiving email, I caled to set up an appointment. Sara Johnson, anwersed. Her name and telephone number were on the email. I called, set an appointment with her, for 11am, Thursday. I mentioned it More

by RKING4647
Recommend Dealer
No
Employees Worked With
sara johnson
October 25, 2023

Went and test drove a car and was going to buy it. They told me they would check base the next day and never did and sold it to someone without even telling me. Very unprofessional in my opinion to no More

by klettinga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rocky Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Rocky Sanchez is friendly, polite, and knowledgeable, making purchasing my vehicle very easy. I explained what I was looking for, and he helped me narrow down my options. I would recommend anyone looking More

by Morawaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Behlke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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