Napleton Chevrolet St. Charles

Every one was great overall it was a good experience got a new car couldn’t be happier a new car couldn’t be happier More

I had the best experience both at dealership and with Juanita Soto! She is outstanding! Juanita Soto! She is outstanding! More

The sales people are very knowledgeable and friendly, I felt very comfortable throughout my experience I felt like I was met with a very fair deal , I will be recommending this dealership to my friends felt very comfortable throughout my experience I felt like I was met with a very fair deal , I will be recommending this dealership to my friends , clients and colleagues Patrick is an outstanding salesman More

Very friendly explained everything about my vehicle. When I left something in my vehicle, they mailed it to me, which was very appreciated. I would go back and refer them to other people. When I left something in my vehicle, they mailed it to me, which was very appreciated. I would go back and refer them to other people. More

The entire sales staff was excellent to work with - they did everything possible to gain my business. Tried a dealer trade but when that failed offered me an in-stock vehicle at a further reduced price to did everything possible to gain my business. Tried a dealer trade but when that failed offered me an in-stock vehicle at a further reduced price to complete the deal! More

I was baited into coming down to look at a 2014 Chevy Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mik Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mike and Juanita Soto to schedule appointment on 1/31. Always that the car was available and they were ready to make a good deal due to it being end of month and managers were working to get a sale. Upon arrival, Mike was not at work, so I was given to another salesman. I was told that someone else had already wired money over to purchase the truck. That was the real bait. The manager Jake confronted me and said the person was ready to wire the remaining balance to purchase the truck, but the outstanding guy he was said he believes in first come first serve and was willing to sell me the vehicle. I test drove and asked to see it in the service garage for better lighting, which was fine. After looking at the truck closely, noticed paint bubbling by the two back doors on the rocker panels. This was not noted at any time. The manager sent a offer with the salesperson to completely low ball me on a trade in, with full price for the truck. I told them that was my ticket out of there. All said and done, I thought car dealers and managers more so we’re moving in the right direction, but obviously this dealership and it’s management bring the bad name legacy of the typical car sales people to overall rip you off. This will go out to every social media site available, and I hope this and I hope their reputation gets the bad name it deserves. More

My name is Yuditlabet Martinez,we bought an Equinox from Napleton in Chevy St Charles il,Rocky Sanchez and Jake helpnus ,very profesional people,definitely recomend Rocky to anyone and Napleton ,thank you Napleton in Chevy St Charles il,Rocky Sanchez and Jake helpnus ,very profesional people,definitely recomend Rocky to anyone and Napleton ,thank you Guys. More

Excellent great dealership. Friendly staff. Well run facilities! Will definitely be back! Thanks everyone. A+ Friendly staff. Well run facilities! Will definitely be back! Thanks everyone. A+ More