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Napleton Chevrolet St. Charles
St. Charles, IL
162 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 162 reviews
September 15, 2022
Staff was professional and informative from my first phone call to the end when I picked up vehicle. Our sales person was Danny was polite and knowledgeable. We encounter many other staff throughout the phone call to the end when I picked up vehicle. Our sales person was Danny was polite and knowledgeable. We encounter many other staff throughout the process, all where just as professional and eager to help as the next. More
by Nurseccu
Employees Worked With
Danny
August 17, 2022
DO NOT GO TO THIS DEALER! !!!!! If I could do negative stars I would do negative!!!! Currently watching my mother cry over this dealership because of the horrible treatment she !!!!! If I could do negative stars I would do negative!!!! Currently watching my mother cry over this dealership because of the horrible treatment she has received from their staff. She brought her car here 5 weeks ago for an engine issue. Long story short, they “fixed” the issue and returned the car back to us. Car died that same day. These people have no clue what they are doing. Their communication is absolutely horrendous. “Omar” NEVER answers the phone and “Mike” is extremely rude. We are now getting the car towed to the Sunrise dealership because they are AWESOME! More
by Glamoroushayley9
Employees Worked With
Omar, Mike Papa
