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Napleton Chevrolet St. Charles
St. Charles, IL
155 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 155 reviews
January 28, 2023
Very professional. I will come back. I will recommend to others. It was a positive experience. I will come back. I will recommend to others. It was a positive experience. More
by Barnes60118
Verified CustomerEmployees Worked With
January 28, 2023
I was charged $195 for a diagnostic service fee. I did not have the work done at Napleton simply had to pay $195 to leave. I did not have the work done at Napleton simply had to pay $195 to leave. More
by isabellejackson22
Employees Worked With
January 27, 2023
Excellent service that why I keep coming back I had moved to Chicago but still coming back to Chicago but still coming back More
by GREGGETTES
Employees Worked With
January 22, 2023
Rocky was awesome ! Rocky was very professional and patience with me throughout the entire process. He was not pushy or overbearing at any point. He was willing to work Rocky was very professional and patience with me throughout the entire process. He was not pushy or overbearing at any point. He was willing to work with me and with much understanding. More
by bhillman58
Employees Worked With
January 20, 2023
Brad and Bill were awesome in service and parts. The sales team should model themselves after them! The sales team should model themselves after them! More
by ebuck518
Employees Worked With
January 18, 2023
Since I am 85 McCue Chevrolet picked up and returned after service. Nice feature Napelton refused to do that. after service. Nice feature Napelton refused to do that. More
by rwe300
Employees Worked With
January 15, 2023
I was lied to by the Finance person and will probably not return to that location for another purchase as long as that person still works there. return to that location for another purchase as long as that person still works there. More
by Joy1118
Employees Worked With
Mike was the manager and he did not meet my expectations
January 15, 2023
Car has been in the shop several times for same issue, then another issue arises. Yet, we keep getting charged. Very disappointed. This NEVER happened with the prior owners. Ever. I won’t happen aga then another issue arises. Yet, we keep getting charged. Very disappointed. This NEVER happened with the prior owners. Ever. I won’t happen again. I will refuse the charges More
by TRACY MIKOS
Employees Worked With
January 13, 2023
From start to finish I was completely taken care of. Rebecca and Joe were very helpful and accommodating. I really appreciate everything and can't wait to come back! Rebecca and Joe were very helpful and accommodating. I really appreciate everything and can't wait to come back! More
by david.kostelyk
Employees Worked With
Joe Lara and Rebecca Ko
