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Napleton Chevrolet St. Charles
St. Charles, IL
163 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 163 reviews
February 11, 2023
New customer to Napleton. Long time customer of Don McCue. Only one service appointment so far. Long time customer of Don McCue. Only one service appointment so far. More
by richbrizz
Verified CustomerEmployees Worked With
February 07, 2023
Love the people there, hate the paperwork! Every visit took 1-1/2 hours or more. Wish the 'process' was more streamlined... Every visit took 1-1/2 hours or more. Wish the 'process' was more streamlined... More
by inese
Employees Worked With
Saj Lakhani, Joe Lara, Austin, several car porters
February 03, 2023
Excellent service! !! Jim and Greg were excellent and very accommodating. We had that dreaded holiday car trouble and they made it right. Great experience!!! !! Jim and Greg were excellent and very accommodating. We had that dreaded holiday car trouble and they made it right. Great experience!!! More
by ccarby
February 01, 2023
Service person was very friendly and welcoming. Explained things my car will need to have done in the near future. The waiting room was nice enough, including having free access to a coffee and tea Explained things my car will need to have done in the near future. The waiting room was nice enough, including having free access to a coffee and tea machine More
by ARTAFX
Employees Worked With
January 31, 2023
We were very happy with the dealership. We purchased a new Equinox and everyone was very professional. Our salesman Dan Ali was just wonderful. He was so helpful. We purchased a new Equinox and everyone was very professional. Our salesman Dan Ali was just wonderful. He was so helpful. More
by ricknmar71
Employees Worked With
Danny Ali
January 31, 2023
Excellent service! They went straight to work on my vehicle and completed it the same day. Not always the norm, but very happy with the results. Will def recommend! They went straight to work on my vehicle and completed it the same day. Not always the norm, but very happy with the results. Will def recommend! More
by JKESSLER2
Employees Worked With
January 29, 2023
Rocky made the buying process easy. Friendly and to the point. He also was very knowledgeable in setting up the personalized settings for me Friendly and to the point. He also was very knowledgeable in setting up the personalized settings for me More
by esmith20
Employees Worked With
January 29, 2023
I was impressed by the prompt and attentive service as well as the revamped waiting area. It was great to have a more hospitable atmosphere which made the wait time less seem shorter. And the quick work w well as the revamped waiting area. It was great to have a more hospitable atmosphere which made the wait time less seem shorter. And the quick work was appreciated. More
by fr.michael.rasicci
Employees Worked With
January 28, 2023
I was charged $195 for a diagnostic service fee. I did not have the work done at Napleton simply had to pay $195 to leave. I did not have the work done at Napleton simply had to pay $195 to leave. More
by isabellejackson22
Employees Worked With
January 28, 2023
Very professional. I will come back. I will recommend to others. It was a positive experience. I will come back. I will recommend to others. It was a positive experience. More
by Barnes60118
Employees Worked With
