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Napleton Chevrolet St. Charles
St. Charles, IL
163 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 163 reviews
February 26, 2023
Worst experience ever had never got a callback from the salesman to set up my appointment salesman to set up my appointment More
by nedinic123
Verified CustomerEmployees Worked With
February 24, 2023
I needed a battery late in the day and I was in and out in 45 minutes. in 45 minutes. More
by DRERICKA
Employees Worked With
February 22, 2023
Just short staffed and ones that were working seemed aggravated to assist so felt like i was an inconvenience aggravated to assist so felt like i was an inconvenience More
by acaminata02
Employees Worked With
February 21, 2023
Very friendly people and attentive with showing you high quality cars.I looked everywhere for AWD chevy traverse all red the only dealer that had it if you need a car they will get it for you great place!I quality cars.I looked everywhere for AWD chevy traverse all red the only dealer that had it if you need a car they will get it for you great place!I will be back in the future. More
by MICHAELMELERO62
Employees Worked With
February 19, 2023
The service department took care of the issue I was having with my Colorado in less than a day. having with my Colorado in less than a day. More
by AQUAWOMAN68
Employees Worked With
February 18, 2023
Dealership is fine , General Motors sucks They knew my car had an issue for over 3 years and still had to pay $1300 to get work performed car had an issue for over 3 years and still had to pay $1300 to get work performed More
by marktabers
February 17, 2023
Professional and easy to deal with. We had a good buying experience where all our needs and requests were met. We had a good buying experience where all our needs and requests were met. More
by jennifer94
Employees Worked With
February 16, 2023
Great people Great service Was a pleasure doing business with everyone!! Will definitely tell others about our experience with everyone!! Will definitely tell others about our experience More
by ricknmar71
Employees Worked With
February 14, 2023
Becky, Greg & Jim were kind, helpful and knowledgeable! Earl did a great job! He took the time he needed to find out everything that was wrong with my truck. Thank you! Earl did a great job! He took the time he needed to find out everything that was wrong with my truck. Thank you! More
by tracychabrier
Employees Worked With
Becky, Greg, Jim
February 12, 2023
Thanks to everyone there for their hospitality while making my purchase and especially to my sales person, Sue, who was there from the time I walked in the door to the time I drove away to make sure thi making my purchase and especially to my sales person, Sue, who was there from the time I walked in the door to the time I drove away to make sure things were getting completed. Thank you!! More
by cdavid1015
Employees Worked With
Sue
