Napleton Chevrolet Buick GMC

Everyone was very kind and professional. Found what I wanted with help from Blake and Tony. They both went the extra step to make sure I was a satisfied customer. Eliot and Steve in service Found what I wanted with help from Blake and Tony. They both went the extra step to make sure I was a satisfied customer. Eliot and Steve in service made sure it was in excellent condition for me. Josh in finance was patient and made sure I understood all the papers I signed. GREAT JOB GUYS!!! More

Stopped in for a new truck and Juan took care of me. He was very nice and made the transaction go smoothly He was very nice and made the transaction go smoothly More

Napleton always puts the customer first. Every time I come for service they make you feel important and appreciated. Every time I come for service they make you feel important and appreciated. More

Napleton Customer Service is A++++. Efficient from start to finish and I got to drive off in my preowned Explorer. Team is great. Efficient from start to finish and I got to drive off in my preowned Explorer. Team is great. More

Dropped vehicle off in the morning for some factory recalls. When I picked it up I got in and out quickly. recalls. When I picked it up I got in and out quickly. More

Went in for a new truck and was very impressed with the option. Amazing selection and very nice facility. 10/10 recommend. option. Amazing selection and very nice facility. 10/10 recommend. More

The service and parts department are staffed with friendly and helpful employees, have always had a great positive interaction when bringing my vehicle in for service! friendly and helpful employees, have always had a great positive interaction when bringing my vehicle in for service! More

Awesome Dealership that was able to help me out when my credit wasn't perfect! credit wasn't perfect! More

Just bought our 2nd vehicle from Juan. Always friendly, great service. Everyone there was fantastic! Always friendly, great service. Everyone there was fantastic! More

November of 2022 had a set of new tires put on an SUV, aligned, and balanced. By Feb 2023 something was wrong with the tires. Go forward a YEAR, the noise of the tires is getting louder, multiple visits, aligned, and balanced. By Feb 2023 something was wrong with the tires. Go forward a YEAR, the noise of the tires is getting louder, multiple visits, rotations, re-alignment etc. The service department is telling us will need to replace the tires to fix this and “It isn’t like the tires are going to blow, they are just making noise”, what??? We had to remind them we bought the tires THERE and there should be a warranty. Brought the vehicle to another shop and within 30 minutes they identified the problem that should have been caught on one of the tire rotations or alignment. Neither the service department or the tire manufacturer will stand behind the tires or the work done. For the last two weeks we have been calling with either no answer or leaving messages with no reply. We have been customers for 15+ years, hard to believe that Napleton is treating customers like this. More