
Napleton Chevrolet Buick GMC
Beaver Dam, WI
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We recently had the best experience we've ever had with a car dealership, and we want to share our appreciation for the team at Napleton. As unconventional shoppers, we were searching for a very specific tru car dealership, and we want to share our appreciation for the team at Napleton. As unconventional shoppers, we were searching for a very specific truck—one we knew would be nearly impossible to find. Blake, however, exceeded our expectations in every way. The truck was located and in transit, and despite my daily calls for weeks to check on updates, Blake remained unfailingly professional and courteous throughout every interaction. We were also impressed by the team's dedication to our needs; at no point did Blake or any other salesperson pressure us to consider alternative vehicles. Their commitment to understanding exactly what we wanted and staying true to that was refreshing and highly valued. When the day finally came and the truck arrived, Blake went above and beyond again by sending us pictures to confirm its delivery. Napleton is a two-hour drive from our home, but the experience was well worth the distance. We were greeted warmly by the staff upon arrival, and the truck was nearly perfect, aside from one minor blemish that will soon be resolved. We are sincerely grateful for the team's exceptional service. Despite the distance, we will absolutely be returning to Napleton when the time comes to replace my vehicle. Thank you again for everything! Eric & Amy More
This dealership is one of the best. Very courteous, professional,well trained personnel. Also accommodating every step of the way. Always their to answer any questions you have and will Very courteous, professional,well trained personnel. Also accommodating every step of the way. Always their to answer any questions you have and will make recommendations if needed. Very explicit on all information that you need to know whether you are buying/ repair related; More