Napleton Chevrolet Buick GMC

I spoke to Kyle Buss a couple times over the phone and he stated they would honor the same price as other dealerships, give me the same offer for my trade in plus more as other dealers and made it sound grea stated they would honor the same price as other dealerships, give me the same offer for my trade in plus more as other dealers and made it sound great. I drove 1 hour and 30 minutes for complete disappointment… I got there and nobody was there to greet me, I had to go find someone, I got the keys and went for a test drive (the vehicle only had a range of 14 miles because there was no gas in it) so my test drive sucked, the vehicle was trashed inside, cosmetic damage and this was suppose to be a brand new vehicle… they obviously don’t care about presentation when people come to buy vehicles. I had spoke my concerns to the manager and he replied with “how many men was your wife with before you? I can’t keep track of everyone who drives the vehicle”…. He then goes on and says we will take care of you and get numbers where you want them I said ok great. Kyle came over and said I’ll give you an offer and if you don’t like it then I don’t care because I sold over 26k cars in my life time and I’m this and that very arrogant and self centered… definitely shows he doesn’t care about the customers. I left the dealership because he pretty much lied over the phone just to get me into the dealership and waste my day. I will let everyone know never to go to this dealership due to the disgusting comments made by the manager, and how disrespectful Kyle is. Vehicles are trashed and dirty on the inside, not inspected before allowing people to test drive. More

Service was very thorough and done in a timely fashion. Employees were very friendly and didn't use any pressure tactics to sell upgrades for unnecessary replacement products. Would definitely visit again! Employees were very friendly and didn't use any pressure tactics to sell upgrades for unnecessary replacement products. Would definitely visit again! More

Napleton - Beaver Dam was phenomenal to work with. They staff was super friendly and helpful. We were looking to purchase a GMC Acadia AT4, but they did not have any in stock at the time, so Kyle work They staff was super friendly and helpful. We were looking to purchase a GMC Acadia AT4, but they did not have any in stock at the time, so Kyle worked his magic and was able to get one sent in from a different location. In the future, we will not look anywhere else other than Napleton-Beaver Dam to purchase another vehicle. More

No pressure sales, seem to be easy to work with, fast and friendly sales people would recommend to a friend friendly sales people would recommend to a friend More

Very knowledgeable when asked questions not pushy in any way and family friendly with exceptional customer service way and family friendly with exceptional customer service More

The service we receive from the dealership and the service tech Elliot that checks us is outstanding!! Great patience, knowledge and is very friendly especially from Elliot!! service tech Elliot that checks us is outstanding!! Great patience, knowledge and is very friendly especially from Elliot!! More

We drove over 4 hours to get to this dealership because of an advertisement of a vehicle we were interested in. It was worth it! They don’t pressure you nor do they lay games. Kyle was amazing! We will def of an advertisement of a vehicle we were interested in. It was worth it! They don’t pressure you nor do they lay games. Kyle was amazing! We will definitely buy our next vehicle here. More

Great dealership. Kyle was a pleasure to work with and answered all of our questions. We were given fair trade in value for our old truck as well. Will be recommending Kyle was a pleasure to work with and answered all of our questions. We were given fair trade in value for our old truck as well. Will be recommending Napleton to friends and family! More

Great internet site to do research, completed purchase from start to finish in less than 3 hours. Great assistance from dealer team. from start to finish in less than 3 hours. Great assistance from dealer team. More

From the time I walked in they made me feel comfortable and told me they would make sure that I left in a vehicle. Kyle is the MAN and told me they would make sure that I left in a vehicle. Kyle is the MAN More