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Napleton Buick GMC
Crystal Lake, IL
421 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 421 reviews
January 05, 2012
My name is Kathy Carroll-Washington and our family has purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got purchased 3 cars from the Courtesy dealership. The service was awesome and I really felt like the staff really appreciated my business. I know I got an excellent deal on my last purchase because I shopped the market for over a year before I purchase my new car/suv and by the way I LOVE IT! I also referred other friends and family to purchase from Courtesy too! We are in the market for another new car and we will be going back to Courtesy. Keep up the great work and keep doing what you are doing because it works!!!! Sincerely, Kathy Carroll-Washington More
by sylvia38
Employees Worked With
Rik Fregia, Rik Fregia
