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Napleton Beaver Dam Chrysler Dodge Jeep Ram

Beaver Dam, WI

4.8
134 Reviews

1724 N Spring St

Beaver Dam, WI

53916

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Showing 134 reviews

June 30, 2022

I was having trouble with check engine light and thought I had a much larger problem but found that it was more related to the age of my vehicle. More

by steverhode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and Chuck
Jun 30, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Hi Steve! Thanks for leaving us with this five-star review. We're happy to hear that your service appointment went smoothly and we hope to see you back at Reed Chrysler for all of your future auto needs!

June 30, 2022

We've always been treated right. Greg is very knowledgeable & gives you a fair deal! More

by Ham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Auten
Jul 03, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Greg and the team are glad you had such a great time here! Thank you for rating Reed Chrysler five stars!

June 29, 2022

Very polite employees and clean place. I wasn’t charge ti put a flat tire back. More

by Salvador
Recommend Dealer
Yes
Employees Worked With
Man
Jun 30, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thanks for the positive rating, Salvador! We are happy to hear that your visit with us was a good one and we hope to continue and impress you! -Reed Chrysler

June 25, 2022

Did an excellent job of checking over my van and gave me updates on when it was done. More

by M1964wo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Fisher
Jun 27, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thanks for the positive review! We appreciate the kind words and we hope to see you back at Reed Chrysler for all of your future auto needs!

June 12, 2022

Very friendly and knowledgeable staff. Enjoy doing business here. Always receive response even for minor problems and/or questions. Thank you Marge More

by Marge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garage staff
Jun 14, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the review, Marge! We're happy to hear you had a positive experience with us and we hope to see you back at Reed Chrysler for all of your future auto needs!

June 09, 2022

Always efficient, courteous, caring, attentive, neat, organized, personable, and family oriented. Will always consider them when purchasing my next vehicle. More

by Bcknueppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Head of service, receptionist.
Jun 09, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

We appreciate the kind review and five-star rating! The Reed Chrysler team looks forward to seeing you again when you visit for your next service or purchase! Thank you!

Jun 09, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

We appreciate the kind review and five-star rating! The Reed Chrysler team looks forward to seeing you again when you visit for your next service or purchase! Thank you!

June 08, 2022

The service department is very professional, knowledgeable and courteous. They communicated with me in detail, in a way I could easily understsnd, during my visit. More

by jgadzialasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Chuck
Jun 08, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the awesome rating! Should you need anything else, please let us know. - Reed Chrysler

May 30, 2022

I went there for an oil change, check fluids, brakes. Within a half hr engine light goes on. By that time I was at work. I brought it in and they said a cylinder needed to be replaced. Went to someone el More

by tamw3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
May 31, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Hello - thank you for taking the time to share your review. We never want our customers to receive red flags following their recent visit, and am sorry that everything wasn't taken care of during your initial visit. If you wish to discuss this further, feel free to reach out. Thanks, Brent Reed - General Manager - (920) 887-2300

May 31, 2022 -

tamw3600 responded

How can u make it better? Bob told me I need a cylinder replaced on my 2014 white Jeep. I talked to him several times. When I learned u guys stripped the screw to attach the spark plug (I’m not a mechanic to know correct terminology) Bob then told me while he change the spark plugs it was already like that. REALLY BOB ??? Then why didn’t u tell me? Why didn’t u blame it on the guy who did it before? Something?! He said well that’s not the reason ur engine light is on. Really Bob because I had a guy put some copper wiring to hold the spark plug (again wording might not be accurate) and it runs good. Once in awhile it’ll act up. So now how can u get it fixed properly?

May 31, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Hi Tammy. I left you a message in hopes that we could talk about this situation over the phone or in person. Feel free to give me a call at your convenience or stop in the dealership if that is easier. Thanks, Brent Reed (920) 887-2300

May 29, 2022

Have always gone here since I bought the van. Trust them for finding any problems. More

by Grretired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 01, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for your confidence in the Reed Chrysler team! We look forward to your next visit!

May 20, 2022

I love how they always try there best to get you into a vehicle of your liking. Very nice people to work with. Give them a try. More

by Christymattie32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg/Lona
May 20, 2022 -

Napleton Beaver Dam Chrysler Dodge Jeep Ram responded

Thank you for the kind review! It's our privilege to serve you and we look forward to seeing you again next time here at Reed Chrysler!

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