Napleton Autowerks of Rockford

Great service I was in last friday and had a great experience. Irv the service writer was great and my car was serviced fast and correctly and it came back clean I was in last friday and had a great experience. Irv the service writer was great and my car was serviced fast and correctly and it came back clean More

My New XT5 My wife and I purchased a brand new XT5. We thought we would never leave Lexus but we found a great new car with a pleasant buying experience thanks My wife and I purchased a brand new XT5. We thought we would never leave Lexus but we found a great new car with a pleasant buying experience thanks to Scott, Brian and Nick. More

A pleasant and informative visit Jeff Propp was excellent sales person who knew his product the Subaru. He brought out the features that I wanted to know about, He was professionall Jeff Propp was excellent sales person who knew his product the Subaru. He brought out the features that I wanted to know about, He was professionally dressed and had a very good personality. Jaci Sweeney has a very good web site and shows concern that I get a very good opinion of the dealership. More

Best Treatment from a Car dealership EVER I bought such a nice used vehicle from this dealership. Certified and not a scratch on it. That was just icing on the cake because this dealership was I bought such a nice used vehicle from this dealership. Certified and not a scratch on it. That was just icing on the cake because this dealership was one like no other. They made sure I was getting the best deal and Scott the GM was super fair on my trade. He took time out of his busy day to congratulate us and made me feel so welcomed. Jeff was our salesman and he made sure we left feeling confident in all the options of our vehicle and how to use them, He even set up our bluetooth for our phones and set our home into the Navigation settings! They rock and I will be telling my friends and family to buy their next vehicles from this store because of their honest way of doing business! Thanks again for making our buying experience above and beyond! More

Great online experience. Looking to buy. Jaci at Rockford's Napleton's has an easy to navigate website. Jaci is easy to talk to and is knowledgeable about her vehicle line. Ma Looking to buy. Jaci at Rockford's Napleton's has an easy to navigate website. Jaci is easy to talk to and is knowledgeable about her vehicle line. Made the buying experience just that much more pleasant! Her timely follow up's and patience with my 100 questions made it an easy experience. She's a great ambassador for this dealership! More

new car went in looking for a new car meet Jeff who was our sales person found a Forester we like and Jeff worked with his manager Bruce and we drove home our went in looking for a new car meet Jeff who was our sales person found a Forester we like and Jeff worked with his manager Bruce and we drove home our new Forester and we love it keep up the good work More

Great service! The past handful of visits for oil changes and a recall I was helped by Irv Bolthouse and he made me feel very informed and was extremely helpful. He The past handful of visits for oil changes and a recall I was helped by Irv Bolthouse and he made me feel very informed and was extremely helpful. He is the only service guy that has kept me informed on how my car is doing through each visit. I can't say the same about the other service men. Irv goes above and beyond, go see him when you need service on your car! More

Tough credit with no attitude I have a tough credit situation and my friend who'd bought a car there told me to go there. I'd been to some car dealer before and they don't always t I have a tough credit situation and my friend who'd bought a car there told me to go there. I'd been to some car dealer before and they don't always treat people right when you tell them you have bad credit. Anyhow that wasn't what happen when we went to Napletons....all the sales people who helped us did good. My thanks goes out to mr Scott, Charlie and jeff. Thanks for being real with us More

matthew great matthew listened and worked with us and did not pressure us in any way and made sure that we knew how to operate all the goodies that came with our i matthew listened and worked with us and did not pressure us in any way and made sure that we knew how to operate all the goodies that came with our impreza More

Great Sales Experience We worked with "J.R." Henry and he was a delight. When we didn't find what we were looking for online it gave him and idea of what to look for. Su We worked with "J.R." Henry and he was a delight. When we didn't find what we were looking for online it gave him and idea of what to look for. Sure enough, he found the right car for us. The other stores we went to weren't trying to sell us anything, but he was willing to work with us and he knew his stuff. afterwards he went the extra mile to make sure that the front license plate was installed after the sell was complete and everything was in tip top shape. No regrets. More