Napleton Autowerks of Rockford

So Helpful! Troy is very knowledgeable on vehicles and the auto industry as a whole. I trust him and his advice on the vehicles I lease. He makes car shopping a Troy is very knowledgeable on vehicles and the auto industry as a whole. I trust him and his advice on the vehicles I lease. He makes car shopping an enjoyable experience! More

From my salesman to my friend Troy Vail makes the process of buying a car not only easy, but fun. His product knowledge is unparalleled, and his willingness to help in any and all Troy Vail makes the process of buying a car not only easy, but fun. His product knowledge is unparalleled, and his willingness to help in any and all situations is what separates Troy from his competitors. I have purchased more vehicles from Troy than I can remember. I have no hesitation in recommending Troy not just as a person to buy your car from, but as someone you can trust as your friend. Gary Rubin More

We love Troy! Troy knows what we want and brings it every time. Very knowledgeable when it comes to Porsche. Even after the sale Troy is there for us! Troy knows what we want and brings it every time. Very knowledgeable when it comes to Porsche. Even after the sale Troy is there for us! More

Very professional sales experience I’ve purchased many cars from Troy. I appreciate his professionalism, honesty, and knowledge. I’ll definitely buy another from Troy Vail. I would reco I’ve purchased many cars from Troy. I appreciate his professionalism, honesty, and knowledge. I’ll definitely buy another from Troy Vail. I would recommend Troy for any auto purchase you’re considering. More

Exceptional service and follow up Troy Vail at Napelton’s Porsche in Rockford IL did a fine job with us. His main goal seemed to be intent on making sure we purchased the right vehicle Troy Vail at Napelton’s Porsche in Rockford IL did a fine job with us. His main goal seemed to be intent on making sure we purchased the right vehicle for our needs. He answered questions and was educated on the cars he sells and also competitor’s versions. I felt he truly enjoys what he does and represents the Porsche brand and Napelton’s in a positive and enthusiastic manner. Kudos. More

The best The people at the Subaru store are top notch. Scott, Todd and Tim make every visit there a real pleasure. Whether it's a car wash or purchase always The people at the Subaru store are top notch. Scott, Todd and Tim make every visit there a real pleasure. Whether it's a car wash or purchase always a good experience. More

Great experience! I went into Napelton's and recieved the best customer service by J.R. and Charles. We were able to get in and out quickly while getting the best deal! I went into Napelton's and recieved the best customer service by J.R. and Charles. We were able to get in and out quickly while getting the best deal! I would highly recommend our salesman J.R. when looking for your next vehicle. More

Extremely pleased - Will Buy from here again! I wanted to thank everyone at Napleton Rockford for making my buying experience as seemless as possible. Jaci made sure all of my information was rel I wanted to thank everyone at Napleton Rockford for making my buying experience as seemless as possible. Jaci made sure all of my information was relayed to Todd, which made it easier for him to work on providing me with the best deal possible. Once I arrived at the dealership, Mike Price took over and made sure I had everything I needed and was happy not only before leaving the dealership, but followed up with me a day after to see how everything was going. Also wanted to thank Charles in finance for being thorough with the paperwork. More

Good Experience We weren't sure what to get, had some cars in mind however nothing felt right. It took a while to get the right one, Justine continued to work with us We weren't sure what to get, had some cars in mind however nothing felt right. It took a while to get the right one, Justine continued to work with us until we were satisfied. More

Friendly and helpful! Friendly and helpful sales. I felt like they were willing to work with me and I did not feel taken advantage of! Mike was easy to talk to and followe Friendly and helpful sales. I felt like they were willing to work with me and I did not feel taken advantage of! Mike was easy to talk to and followed up with me after I purchased to make sure everything was going well. More